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Product Management, Consumer Acquisition & Engagement (CA&E). Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth. The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Product Manager [Level 6] across Europe region to oversee product solutions and P&L management for CA&E products and platforms, in particular looking after Personalized card linked offers platform. This role will be an expert on the product(s) of card linked offers solutions and be responsible for ensuring the products / platforms are developed, enhanced and scaled across the Region. The position will need to have deep understanding of the competitive landscape, ensure the products meet local market needs, and be able to proactively enhance and innovate the product line by collecting the requirements for future development. This position will ensure product meet local market needs, deliver the product go-to-market strategy, and partner closely with the Commercialization counterparts to ensure that this is a part of the broader solutions portfolio to drive the desired business outcomes. This position will work closely across the Regional and Global Product Leads, Services Business Sales Leads and other cross functional Teams. Reporting directly to the Regional CA&E Rewards and Offers Product Management Lead, this individual will ensure card linked offers technologies maximize funding pools and facilitate sales customer dynamics.
Job Responsibility:
Act as Product Owner for card linked offers solutions to bring global product to the region, including use cases
Fuel and understand global roadmap
Support Product Localization and GTM
Support / co-manage Studio process (including pricing)
Close involvement on pilot projects
Vendor/partner management (when applicable in product design)
Act as Regional SME
Understand competitive landscape
Map regional pain points/needs
Training and educational sessions to Account Managers / Sales / Technical Support / Customer Care
Measure value and articulate impact
Provide pre-sales / post-launch analytical overview
Requirements:
A track record of delivering innovative, customer-centric solutions
Experience launching and scaling products in dynamic environment
Consultative mindset with the ability to craft compelling, customer-tailored narratives
Deep understanding of consumer, industry, and market trends
Creative problem solver with the ability to generate 'out of the box' solutions and build alignment across diverse teams
Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments
International and matrixed organizational experience is highly desirable
Exceptional networking, communication, and storytelling skills, with a strong focus on results and urgency
Ability to work across geographically diverse teams and cultures