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We're on the lookout for a superstar Product Manager to join the team. As a Product Manager, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Store Leader to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.
Job Responsibility:
Deliver great product placement and ‘wow’ wearable outfits
Consistently deliver strong visual standards with the customer journey at the forefront
Confidently duty manage in all areas of the store operation including service, people, and operations
Empower the team within store to deliver for the customer
Full understanding of commercial tools and how to use to drive actions to support store performance
Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs
Support the management of store operations, including compliance with health & safety standards
Support the development of the store team to deliver a high performing, motivated and engaged store team
Requirements:
Strong commercial mindset
Thrive in a fast-paced, data-driven retail environment
Passionate about fashion
Natural flair for visual merchandising and creating stunning store layouts
Excellent problem-solving skills
Can quickly adapt to shifting priorities
Both creative and analytical
Able to turn sales data into actionable insights
Inspiring leader
Can motivate and engage a team
Exceptional attention to detail
Proactive and results-oriented
Deep understanding of customer base
Love for the company's products
What we offer:
Generous 50% staff discount & uniform allowance
Discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust
Kindness Cupboards to support with basic food & hygiene products