Product Manager

• Drive growth for the business by applying customer and domain expertise to provide thought leadership and translate vision into outcomes
• Own and maintain a product roadmap driven by the highest impact customer needs while considering delivery cost
• Think creatively and propose innovative solutions to customer problems
• Define and communicate value propositions, OKRs, success metrics, and outcomes
• Work with leadership to evaluate and prioritize opportunities
• Collaborate with engineering and design to deliver a feasible, usable product
• Maintain knowledge of competitive landscape and technology innovations
• Represent both the customer and the business throughout the technology development process
• Identify areas where research is needed to inform a solution or validate a hypothesis
• Plan and conduct user research both independently and with support from UX Research
• Own prioritization and maintain a product backlog
• Document requirements (functional and non-functional) via Product Requirements Documents, epics, user stories, and acceptance criteria
• Groom and refine user stories
• Plan and conduct user showcases and acceptance testing
• Track KPIs to measure outcomes and adjust plans as needed
• Collaborate with all product development stakeholders (UX, Engineering, Security, others) to ensure successful delivery of products
• Identify and manage dependencies
• Manage stakeholder expectations via transparent communication of progress, risks, and trade-offs
• Communicate and provide regular updates to the product roadmap
• Mentor and support junior product team members to build a high-performing product management organization

• College degree
• 8+ years experience in product management, including experience owning the product lifecycle in Agile environments
• Proven experience defining strategy, roadmaps, and owning results
• Strong analytical and problem-solving skills
• Strong technical proficiency with backend technologies, APIs, and system integrations
• Mastery of the product discovery process including user research, data analysis, and competitive research
• Mastery of identifying goals, metrics, and analytics to measure product value
• Excellent communication and interpersonal skills

• MBA or another Master’s degree
• Experience taking a product from 0 to 1
• Experience supporting and mentoring others
• Experience in B2B SaaS
• Experience with Shop Management Systems
• Experience with the automotive aftermarket

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement