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MatrixCare, the leading provider of cloud-based software for the post-acute care industry, is seeking a team-player with a natural propensity to share concepts and techniques as well as foster and encourage sharing of knowledge. The Product Manager will elicit, analyze and document the needs of the stakeholders. Practical, relevant billing and financial experience as a creative problem solver and a proven ability to solve tough challenges with high quality is critical. The Product Manager will be involved at many levels throughout the software development lifecycle.
Job Responsibility:
Work with project stakeholders to understand requirements translating the business needs into user stories that can be understood by the software engineers
Ensure the product backlog priorities to align with the product vision and priorities defined by the Group Product Manager
Ensure user stories meet the business objectives of the stakeholders
Lead user story reviews with the development team
Lead review of features/development that has been completed during the sprint in Sprint Reviews of software to ensure the requirements were interpreted correctly
Assist in the user interface design of the software products
Lead Sprint Planning and answer questions from the development team to ensure they are able to understand and fulfill the needs of the user stories
Assist in the troubleshooting of production related customer issues, as needed
Review, and assist with generation of, product documentation, release notes and customer education deliverables
Manage changes to requirements or scope creep through effective change management processes
Assist with answering questions from internal customers (Sales, Support, Services, Customer Success, etc.)
Requirements:
5+ years of experience in a software company, preferably in the healthcare software market
Experience working with and interviewing customers and stakeholders to surface detailed requirements information
Excellent listening skills to understand and interpret customer and stakeholder responses
Strong facilitation skills to lead requirements and user story sessions
Strong interpersonal skills to help negotiate priorities and resolve conflicts amongst project stakeholders
Strong analytical capabilities, to evaluate information gathered from multiple sources, resolve conflicts, decompose requirements into lower-level details, and distinguish true business needs from proposed implementations or user requests
Must have a high-level understanding of web-based software technology in a Microsoft environment
Experience with the MatrixCare Home Health and Hospice application in billing and financial functionality
Nice to have:
Bachelor’s Degree in accounting or Finance, or equivalent technical degree
or equivalent combination of education and experience
Experience in medium to large scale software IT projects
What we offer:
comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
Flexible Time Off (FTO)
11 paid holidays plus 3 floating days
eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave