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We're looking for a Product Manager to own relationships with some of the world's largest payment providers and drive billions in payment volume growth. In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision. You'll work closely with Stripe users to understand their needs to drive payments performance, and match those to the unique capabilities of Stripe's most strategic payment method partners—including global leaders in Buy Now Pay Later and digital wallet solutions. This will involve close collaboration with Stripe's and our financial partners' product and engineering organizations to prioritize valuable investments over a multi-quarter roadmap, considering distribution potential, performance, risk and costs.
Job Responsibility:
Develop the long-term vision and strategy for your pillar within the Local Payment Methods team, and create and execute on a compelling roadmap
Deeply understand Stripe users' (merchants and partners) needs by spending time with partnership managers, risk, legal, compliance, data science, engineering, products, and go-to-market teams, and by observing patterns and trends across their feedback and the industry
Drive adoption of strategic payment methods across Stripe's merchant base, working with go-to-market teams to identify and unlock new distribution opportunities (e.g., enabling payment methods acceptance cross-border, or for new use cases like recurring or agentic payments)
Partner closely with Risk teams to ensure sustainable growth, implementing controls and enforcement strategies that protect both Stripe and our financial partners while maximizing approval rates and minimizing losses
Collaborate with product marketing and go-to-market teams to turn your multi-quarter roadmap into compelling and actionable narratives
Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively
Work closely with Stripe and our financial partners' product and engineering organizations to define the most valuable investments, factoring in aspects such as distribution potential, performance, costs, and risks
Collaborate with partnership managers to develop joint product roadmaps with payment partners, securing shared alignment and navigating competing priorities between internal goals and partner objectives
Become a subject-matter expert for a subset of Stripe's most strategic payment partners, ensuring they receive the support and insights needed to succeed
Requirements:
5+ years in a product management or product-adjacent role, with a proven track record building highly impactful products
Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale
Ability to effectively communicate with and influence both user-facing and partner-facing stakeholders
Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems
Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins
Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives
Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility
Background delivering successfully on multi-quarter roadmaps and aligning diverse stakeholders to achieve shared goals
Strong business acumen and comfort with complex ecosystem and platform-level problems
Nice to have:
Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs
Experience optimizing revenue outcomes for an online payments business
Experience working with financial partners and users from various geographies and cultures
Experience building platform or marketplace products where success requires balancing multiple stakeholder interests and creating value for all participants in the ecosystem