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The Product Manager for Instants Game Management defines and executes the product vision, strategy, and roadmap for assigned applications within the IGM suite. This role ensures lotteries can effectively manage Instant Ticket lifecycles and retailer operations by translating customer needs into actionable requirements and directing Product Owners throughout implementation. The Product Manager partners closely with Product Engineering and Technology teams to deliver high‑quality, user‑focused releases and communicates product updates clearly to internal and external stakeholders.
Job Responsibility:
Own the vision, strategy, and roadmap for assigned Instants Game Management applications, documenting product requirements and reviewing requirements created by Product Owners
Manage the feature backlog and roadmap while partnering with Product Owners and Product Engineering on requirements and release planning
Provide input to Product Owners, Product Engineering, and UI/UX designers on mock‑ups and wireframes, ensuring an optimized user experience, and approve final user acceptance testing for new features and functions
Collaborate with the Senior Product Manager and Technology teams to ensure software is built according to agreed‑upon scope, schedule, and budget
Engage with customers to understand business needs
analyze, document, evaluate, and prioritize requirements
and make informed solution recommendations
Immerse in new business areas to quickly develop domain expertise through proactive research and rapid learning
Lead communication of product releases to internal and external stakeholders, ensuring clarity and alignment
Requirements:
5+ years of relevant experience (product management, engineering, lottery operations, instant ticket marketing/operations)
Lottery marketing or operational experience strongly preferred
Must excel at identifying desired outcomes and strategically navigating obstacles
Handles vague or partial customer feedback by probing for clarity, gathering information, and developing solutions
Strong communication skills with the ability to present insights persuasively, work confidently with individuals at all levels, communicate effectively with customers, influence and train users
Must consistently present a positive and energetic view of solutions to drive adoption