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Product Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Irvine

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Product Manager to lead the strategy, measurement, and continuous improvement of AI-powered products in Irvine, California. This role will guide initiatives from early discovery through launch, using data, experimentation, and close cross-functional partnership to improve customer and internal user experiences. The ideal candidate brings strong technical product judgment, hands-on experience with AI systems, and the ability to translate business and operational needs into scalable product solutions.

Job Responsibility:

  • Establish performance measures for AI solutions and deliver regular reporting on business and operational outcomes such as resolution effectiveness, completion rates, conversion trends, abandonment patterns, and revenue impact
  • Lead recurring reviews of live AI products, investigate performance declines across prompts, models, data inputs, and connected systems, and coordinate corrective actions through completion
  • Create quality review programs for conversations and interactions, synthesize observations from sampling and audits, and convert findings into improvements for prompts and user flows
  • Drive new AI initiatives from initial idea to production deployment by defining the product approach, setting measurable goals, coordinating build efforts, and overseeing successful releases
  • Manage proof-of-concept programs with clear test objectives, structured evaluation methods, decision criteria, and recommendations for expansion or discontinuation
  • Oversee third-party AI vendor assessments by gathering requirements, comparing options, validating references, supporting contract evaluation, and guiding onboarding within governance standards
  • Develop, refine, and maintain prompts for voice, chat, and assistive AI experiences across customer-facing and employee-facing journeys
  • Design evaluation methods for prompt and model output using real interaction data, apply scoring frameworks, and iterate systematically to improve quality and consistency
  • Partner with data and engineering teams to define tracking, reporting structures, and integrations needed to measure product performance, investigate issues, and support decision-making
  • Act as the primary owner for assigned AI products by aligning stakeholders across business, compliance, legal, operations, and engineering while ensuring adherence to governance and regulatory expectations

Requirements:

  • 5+ years of experience in technical product management, product ownership, or a similar role focused on applied AI or machine learning products
  • Proven success launching at least one product from concept through production, with direct accountability for adoption, outcomes, and performance measurement
  • Practical experience creating and optimizing production prompts for AI-driven applications such as chat, voice, agent assistance, or related tools
  • Strong SQL skills, including the ability to work with joins, common table expressions, and analytical queries to independently explore and interpret data
  • Solid analytical capability with experience in funnel analysis, cohort evaluation, dashboard creation, and evidence-based decision-making
  • Technical understanding of APIs, webhooks, integrations, and system interactions sufficient to collaborate effectively with engineers
  • Excellent written communication and organizational discipline, with experience defining requirements, documenting success measures, and managing execution in structured environments
  • Familiarity with Agile practices and tools such as Jira, along with experience handling backlogs, prioritization, and issue tracking
What we offer:
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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