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We are looking for a Product Manager who loves solving hard problems, creating order from chaos, and driving meaningful, measurable change. If you have a background in business analysis or consulting and want to take ownership of real products, this is an opportunity to step into a role where your work directly shapes how the company runs. You will be a key driver of our digital transformation agenda. This means getting deep into the operational engine of the company, redesigning how teams work today, and building the systems, automations, and workflows that will support our next phase of growth.
Job Responsibility:
Drive the roadmap for internal automation and workflow modernisation across Finance, HR, Compliance, Operations, Commercial, and Legal
Map current workflows in detail and redesign them for automation
Partner with senior stakeholders to align priorities, influence decisions, and gain buy in
Write clear user stories, process maps, and requirements
Define and track KPIs such as cycle time, error rate, SLA performance, adoption, and operational cost
Requirements:
2+ years of experience in a product management, business analyst, transformation, or consulting role
Strong analytical and structured problem solving skills, including process mapping and business case creation
Ability to work in the detail while also influencing and presenting to senior leaders
Experience delivering internal tools, automation, or workflow improvements with engineering and operations teams
Comfortable working across multiple business areas and navigating competing priorities
Excellent communication skills, able to translate complexity into clear recommendations and requirements
Confident in defining KPIs, quantifying impact, and using data to guide prioritisation
Experience in a regulated environment, ideally fintech or financial services
Nice to have:
Experience contributing to digital transformation or large-scale operational change
Understanding of finance operations, payments, compliance, treasury, or customer operations
Familiarity with tools like Notion, Lucidchart, or similar process-visualisation platforms
What we offer:
25 days holiday per year + your birthday off
£250 towards the cost of learning & development
Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere
GetActive with Aviva - Health and Wellbeing discounts on services and products
Interbank currency rates on travel money and international transfers