Product Manager, Workforce Solutions Job at Meta (Menlo Park)

Product Manager - Workforce Management

We are building products at Assembled that our customers absolutely love that ar...

Location

United States , San Francisco

Salary:

180000.00 - 225000.00 USD / Year

Assembled

Expiration Date

Until further notice

Requirements

Minimum of 4 years of product management experience in Enterprise SaaS
Demonstrated ability to autonomously drive strategy and execution for an entire $XXm revenue product line
Experience leading and shipping impactful products with significant complexity
Collaborative and helpful approach with a track record of building strong partnerships
Strong written and verbal communication skills
Customer obsession and excellent direct communication with senior enterprise stakeholders
Analytical mindset and ability to meaningfully engage with data
Technical fluency to drill into complex design and implementation challenges
Excited to work in person in our San Francisco office a minimum of 3 days a week (or more!)

Job Responsibility

Work with prospects and customers to deeply understand problems and needs
Collaborate with engineering and design teams to design and deliver impactful solutions
Evangelize the product vision and roadmap to external (and internal) stakeholders
Foster a culture of experimentation and iteration
Drive product performance and key metrics
Champion high product quality
Foster a fast-paced, growth-mindset, empathetic culture

What we offer

Offers Equity

Fulltime

Lead Product Manager Global Workforce Optimization

The Lead Product Manager Global Workforce Optimization Vice President is a senio...

Location

United States , Jacksonville; Florence

Salary:

113840.00 - 170760.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6-10 years serving as a Product Owner, Product Manager, or Business Lead for a software application(s)
Strong ability to prioritize work and make trade-offs in a complex, regulated environment
Experience working with Agile / Scrum teams
Proven stakeholder management and communication skills
Ability to translate business strategy into executable product backlog
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Experience working with Verint Workflow Management or other Workflow Management systems
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

Job Responsibility

Own and drive the product vision, roadmap, and quarterly priorities for a complex software application, exercising independent judgment to maximize business value and strategic outcomes
Accountable for end‑to‑end product backlog ownership, including prioritization based on business value, risk, regulatory considerations, and delivery dependencies, with authority to make trade‑off decisions
Lead cross‑functional collaboration with senior stakeholders across Business, Operations, Compliance, and Technology to shape product direction, resolve competing priorities, and ensure alignment to enterprise objectives
Identify, evaluate, and prioritize opportunities to improve business processes and customer outcomes through technology‑enabled solutions in a highly regulated environment
Apply advanced analytical and interpretive thinking to complex business problems, translating ambiguous or conflicting inputs into clear product direction aligned with enterprise standards
Translate business strategy and requirements into well‑defined user stories and acceptance criteria, ensuring clarity, alignment, and shared understanding across delivery teams
Exercise decision authority over scope, sequencing, and priority trade‑offs, balancing value delivery, risk exposure, dependencies, and capacity constraints
Represent the voice of the customer and business in Agile ceremonies, providing direction, clarification, and prioritization guidance to ensure teams deliver against intended outcomes
Define and monitor product success metrics (KPIs and outcomes), using data and insights to inform continuous refinement of roadmap and backlog priorities
Provide product leadership and mentorship to analysts and delivery team members through guidance and feedback, without formal people management responsibility

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Group Product Manager, Technology and Digital

We're hiring a Group Product Manager to own the strategy and delivery of our nex...

Location

United States , Coral Gables

Salary:

133831.04 - 173980.35 USD / Year

Baptist Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in related field
Master degree preferred
7+ years in product management, including at least 2 years managing other PMs or running a complex product portfolio
Direct, recent experience shipping production software through an AI-accelerated process
Proven track record of building successful B2B enterprise software or large-scale internal operational platforms used by a diverse, non-technical workforce
Solid working knowledge of a modern, AI-accelerated SDLC
Experience with centralized or complex data architecture is preferred
Deep expertise in user research, workflow analysis, and translating daily operational pain points into elegant, simplified software solutions
Demonstrated ability to thrive in a high-velocity environment

Job Responsibility

Own the roadmap for the internal employee platform
Work closely with engineering leadership to keep the roadmap aligned with an AI-accelerated development cycle
Act as the ultimate advocate for the general employee
Lead the product strategy for how the platform interacts with the data store
Mentor, guide, and manage a team of Product Managers
Connect the development teams with business leaders across the company

What we offer

Career growth and development opportunities
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible
Tuition reimbursement

Fulltime

Senior Manager, Workforce Management

The Senior Manager, Workforce Planning leads workforce planning, scheduling, rea...

Location

United States , Tempe

Salary:

113900.00 - 189900.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

Bachelor's Degree required
7+ years in service center, contact center, workforce management, operations planning, business intelligence, or related operational analytics environments required
3+ years using workforce management tools, telephony systems, automated call distribution technologies, and related reporting or analytics platforms required
Knowledge of workforce management principles, including forecasting, capacity planning, scheduling, real-time resource management, interval-level service drivers, staffing models, and service level performance management
Experience using workforce management, telephony, and automated call distribution tools such as Aspect, Blue Pumpkin, IEX, Avaya, Cisco, or comparable systems to support contact center planning, reporting, and operational decision-making
Experience developing workforce analytics, performance reports, operational metrics, and root-cause insights that identify improvement opportunities and support leadership decisions in a contact center or service center environment
Knowledge of multi-site contact center operations, system interdependencies, technology roadmaps, contingency planning, budget inputs, and continuous improvement practices that support scalable and resilient workforce operations

Job Responsibility

Lead and develop the Workforce Management team by setting objectives, coaching performance, identifying training needs, and building team capability across workforce planning, scheduling, and real-time resource management
Establish standardized workforce management practices, policies, procedures, metrics, and governance to improve resource utilization, service level performance, operational consistency, and accountability across the Contact Center network
Develop staffing models, forecasts, schedules, and capacity plans that balance customer demand, labor availability, productivity, service level goals, staffing flexibility, and cost-to-serve objectives
Direct real-time resource management by monitoring service level performance, identifying variance drivers, coordinating operational adjustments, and supporting timely decisions that improve customer experience and efficiency
Provide reporting, analytics, and performance insights to Contact Center leadership by translating workforce, telephony, productivity, and operational data into clear recommendations for business decisions
Evaluate workforce management tools, telephony platforms, automated call distribution technologies, and related systems to support a technology roadmap that improves capability, efficiency, data quality, and scalability
Partner with senior leadership and Contact Center stakeholders to make workforce and service challenges visible, recommend solutions, manage budget planning inputs, and balance service performance, cost, staffing flexibility, and business priorities
Lead continuous improvement, contingency planning, and disaster recovery efforts to strengthen operational resilience, standardize scalable process improvements, and support Contact Center strategy

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Fulltime

Product Manager - Inventory

We are seeking a Product Manager to own and deliver high-impact initiatives with...

Location

United States , Austin

Salary:

Not provided

HotSchedules Corporate

Expiration Date

Until further notice

Requirements

4+ years in Product Management within SaaS or enterprise software
Experience in hospitality, workforce management, retail, or operational systems is strongly preferred
Experience with forecasting, automation, or AI-enabled tools is a plus
Strong analytical thinking and user-first problem solving
Excellent written and verbal communication skills
Experience working in Agile environments

Job Responsibility

Own a defined product surface area within the global Inventory platform
Translate operational customer pain points into scalable product solutions
Prioritize and manage a clear backlog aligned to business KPIs
Partner closely with Engineering, Design, Data, and Customer teams to deliver features on a predictable cadence
Support enhancements across both legacy and growth initiatives while maintaining roadmap discipline
Translate product strategy into actionable roadmaps within your defined scope
Own backlog prioritization, balancing customer feedback, data insights, and commercial impact
Deliver features tied to operational KPIs such as labor efficiency, compliance adherence, inventory accuracy, or margin optimization
Ensure clear acceptance criteria, documentation, and release readiness
Partner with Engineering in sprint planning, refinement, and delivery ceremonies

What we offer

Unlimited PTO
Medical, Dental, Vision Insurance
401k Match
Parental Leave
Laptop and equipment

Fulltime

Senior AI Business Solutions - Workforce Specialist

Microsoft ANZ is on a mission to empower every organisation across Australia and...

Location

Australia , Melbourne

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

5+ years proven track record of excellence in solution sales within SaaS, cloud, or AI-driven platforms
Demonstrated experience leading complex, multi-stakeholder enterprise deals with measurable commercial outcomes
Ability to translate emerging technologies (AI, automation, agents) into clear business value and transformation narratives
Australian or New Zealand Citizen or Permanent Resident
Familiarity with AI-led transformation, including Copilot, automation platforms, or enterprise AI solutions (Preferred)
Experience working across both workplace productivity and business process transformation domains (Preferred)

Job Responsibility

Drive strategic, high-value AI transformation deals by engaging C-level and senior decision-makers, shaping opportunities that integrate Copilot, AI Agents, and business process automation as well as Windows 365
Drive solution sales best practices, crafting strategies that differentiate and challenge customers with creative solutions
Lead the convergence of AI Workforce and AI Business Process motions, positioning Microsoft as the partner to redesign both how people work and how processes run in an Agentic enterprise
Articulate the value of Agentic AI architectures, including the role of Copilot, Copilot Studio, and enterprise Agents, demonstrating how they augment employees and automate workflows at scale
Shape customer strategies around AI governance and sovereignty, ensuring solutions align with A365 Governance models, compliance frameworks, and local regulatory requirements
Accelerate adoption through differentiated storytelling, showcasing how Microsoft's end-to-end platform—enables secure, orchestrated AI solutions
Orchestrate complex deal cycles by aligning internal stakeholders, partners, and global resources to deliver impactful outcomes
Leverage partner and ecosystem capabilities to scale delivery building on Agent frameworks and Copilot extensibility
Drive disciplined execution across territory planning, pipeline management, and forecasting, with a focus on delivering consistent commercial outcomes
Stay ahead of market trends, continuously building expertise in emerging areas such as Agent orchestration, multi-agent systems, and enterprise AI operating models

Fulltime

Managing Consultant (Manager) - Workforce Transformation

As a Management Consultant in the Workforce & Organisation practice, specificall...

Location

United Kingdom , Glasgow, Manchester, London

Salary:

Not provided

myGwork - LGBTQ+ Business Community

Expiration Date

Until further notice

Requirements

A background in consulting, either currently in a consulting firm or having transitioned from industry with prior consulting experience
Experience in energy & utilities, defence, financial services and consumer products is advantageous
Ability to thrive in a matrixed environment, gaining buy-in from peers to sell and deliver impactful solutions
Experience in business development, including leading or supporting bids, proposals, and deal structuring
Proven track record in developing and delivering consulting propositions
Strong communication skills, with the ability to engage stakeholders at all levels and share informed perspectives on workforce trends and challenges
Experience leading large-scale workforce transformation programmes, delivering measurable outcomes and identifying opportunities for continued engagement
Capability in managing teams and multiple workstreams in complex delivery settings, while contributing to practice growth and mentoring junior colleagues
Proven experience in one or more key areas of expertise: technology-enabled people transformation initiatives with experience across people strategy, skills based organisation, workforce skilling strategies, competency frameworks, digital skills academies, learner experience, learning management systems
Deep understanding of leveraging technology and AI for key workforce interventions such as workforce and DEI strategies, learning, up/reskilling, culture interventions, hybrid working policies and target operating models, and organisational design

Job Responsibility

Collaborate with clients to shape workforce strategies that address skills gaps, talent development, organisational culture, and the impact of emerging technologies
Influence senior stakeholders and lead cross-functional teams through change, fostering collaboration, capability building, and sustainable outcomes
Deliver complex, large-scale workforce transformation programmes across sectors, ensuring alignment with strategic business objectives
Design and implement future-focused workforce strategies that respond to evolving organisational goals, skills requirements, and employee expectations
Support the adoption of new ways of working that enhance employee experience, wellbeing, and performance across diverse teams
Lead/contribute to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events
Lead campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development
Training to support your career development and the skills demand within the company, certifications etc.

What we offer

Flexible benefits options
Variable element dependent on grade and on company and personal performance
Hybrid working
Flexible working arrangements
Mental health champions
Wellbeing apps such as Thrive and Peppy

Fulltime

Manager, Product Quality Programs

We are seeking a Manager to lead the Product Quality and Experience (PQX) Progra...

Location

United States , Bellevue

Salary:

189000.00 - 258000.00 USD / Year

Select Country

Product Manager, Workforce Solutions

Job Description

Job Responsibility

Requirements

What we offer

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