Product Manager - Workforce Management Job at Assembled (San Francisco)

Product Manager - NEC Housing Repairs & Workforce Management

Product Manager – Repairs and Workforce Management. Join us on an exhilarating j...

Location

United Kingdom

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Experience in UK Social Housing, either as a customer or software solution provider
Experience of repairs in the social housing sector
Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget
Experience in gathering requirements, defining product enhancements, UI/UX design, and Agile new product development
Experience with housing management systems or related software
Full, valid UK/EC driving license for travel

Job Responsibility

Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers
Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders
Collaborate with customers through co-design workshops, User Group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements
Define customer business needs and objectives , aligning to product strategy, to ensure that NEC Housing products and solutions meet or exceed customer/market expectations
Build business cases to define market uptake, pricing and margin analysis
Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required
Define, manage and maintain the roadmap for your product area(s)
Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required
Produce and deliver presentations for both customer and internal audiences
Support product launch activities

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs

Fulltime

Principal Technical Product Manager (Data Products)

As Principal Product Manager for Data Products, you will lead the development of...

Location

United States

Salary:

144200.00 - 230000.00 USD / Year

Karat

Expiration Date

Until further notice

Requirements

8+ years of product management experience working on B2B offerings, with demonstrated expertise in shipping external monetizable products to technical audiences
Demonstrated experience defining, launching, selling, and scaling successful products with proven business impact, ideally from the ground up
Successful experience in executive presentations, ability to communicate the business value of complex products, and gain executive buy-in
Strong analytical skills with experience building customer-facing analytics products
Demonstrated ability to work with large datasets and translate data insights into customer-facing products
Experience designing products that help customers understand and act on complex data relationships
Ability to engage with senior leaders at large enterprises on topics related to talent benchmarking, workforce analytics, and industry standards
Excellent communication skills
able to explain complex concepts to diverse stakeholders and lead cross-functional teams
Must reside in specific U.S. states: CA, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, NY, OR, PA, RI, SC, TX, VA, WA

Job Responsibility

Product Strategy & Innovation: Define the roadmap for data products
evaluate how we should leverage our extensive interview dataset to create industry-leading benchmarking and analytics products
collaborate with leadership to shape Karat's strategy as the definitive measure of talent in the evolving technical assessment market
Product Development & Execution: Lead development of innovative data and benchmarking products
prioritize features based on customer needs and business objectives
partner with engineering, data science, and UX teams to deliver sophisticated yet intuitive analytics experiences
Analytics & Insights: Transform our extensive interview dataset into actionable benchmarking products
design products that provide customers with industry insights and competitive intelligence
develop frameworks for measuring and comparing talent across roles, levels, and interview formats
Market & Customer Focus: Interface with customer executives to capture critical feedback

What we offer

Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
Medical (Regence PPO and HDHP available)
HSA employer contribution for those enrolled in the HDHP medical plan
Dental and Vision (Guardian)
100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
Optional Life Insurance available
Flexible Savings Account (Healthcare)
401(k) match of 4%
100% employer-paid mental wellness support via Spring Health for employees and eligible dependents
10 therapy sessions per year at no cost to employee

Fulltime

Senior Product Manager with AI knowledge

We are looking for a highly skilled and experienced Senior Product Manager / Pro...

Location

Germany , Munich

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Master’s degree in business, Data Science, Computer Science, or related field
5+ years in product management with a focus on analytics, and ideally workforce management
Strong understanding of data analytics including the visualization and security standards & compliance aspects, ideally AI exposure
Proven track record in managing and launching analytics products
ability to align product strategy with business goals
Familiarity with Agile methodology, and product management tools (e.g., JIRA) is an advantage
Excellent communication, and interpersonal skills

Job Responsibility

Collaborate with the Lead for AI to Refine and Update AI Product Vision & Strategy aligned with business goals
Identify high-impact AI opportunities across product portfolio that delivers significant competitive advantage
Translate AI capabilities into customer value & differentiated features
Actively build reference customers and testimonials for all AI Product Innovations
Actively participate in all Marketing events to position AI driven Product Innovations and Strategy
Actively drive smart pricing options for AI Innovations together with PMM reflecting industry best practices
Set success metrics for AI adoption, business impact, performance, and ROI
Stay ahead of AI trends & regulations to guide AI Product Roadmap
Work closely with the Legal department to ensure compliance to EU AI Act + other relevant regulations
Actively participate in Sales Enablement for AI Product Innovations

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row

Fulltime

Workforce Management Analyst

We are offering a long term contract employment opportunity for a Workforce Mana...

Location

United States , New Brighton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in the service industry, preferably in a role related to workforce management
Proficiency in Ad Hoc Reporting, with the ability to generate and interpret complex reports as required
Experience in Auditing, with an eye for detail and a commitment to maintaining high quality standards
Profound knowledge of Business Process Functions, including the ability to understand, analyze, and improve current processes
Expertise in Workforce Analysis, including the ability to interpret data and make informed decisions regarding workforce allocation and management
Proficiency in Workforce Management (WFM), with experience in using WFM tools to manage and optimize workforce productivity
Experience in Workforce Planning, with the ability to develop and implement effective workforce strategies and plans
Proficiency in presentation software, with the ability to create compelling presentations for various audiences
Advanced skills in spreadsheet software, including the ability to use advanced formulas and create complex spreadsheets
Experience with data visualization tools, with a focus on creating interactive data visualizations and reports

Job Responsibility

Analyze workforce data and provide actionable insights to aid in decision-making processes
Prepare comprehensive reports using tools like PowerPoint, Excel, and Power BI
Collaborate with HR Business Partners, providing them with data-driven insights and observations to support their decision-making and planning
Work towards enhancing the function of analytics, providing recommendations for improvement
Handle ad hoc reporting and auditing tasks, ensuring data accuracy and integrity
Conduct detailed workforce analysis, identifying trends, patterns, and key observations
Manage business process functions related to workforce management
Utilize tools like Snagit for effective communication of data insights
Demonstrate a strong ability to ask thought-provoking questions to uncover additional insights.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
Eligibility to enroll in company 401(k) plan
Competitive compensation
Free online training.

Fulltime

Head of Product Development (Workforce)

As the world leader in consumer-facing biometrics iProov are now bringing our ex...

Location

United States

Salary:

Not provided

iProov

Expiration Date

Until further notice

Requirements

Experience working in high growth, fast paced tech-first environments
Passionate about building & launching quality products that have a positive impact
Experienced product leader with a background in security, identity (IAM), or enterprise SaaS
Deep understanding of workforce platforms and employee identity management
A track record of implementing Product Management best practices and processes
Proven experience building enterprise-grade Workforce solutions, taking a product (not just feature) from initial concept, through to finding product-market fit, developing a go-to-market strategy, launch and iterative refinement
Ability to lead across discovery, design, development, launch, and post-launch iterations
Excellent communication and stakeholder management skills, able to work cross functionally across Engineering, Sales, Security, and Marketing teams, with an analytical mindset, using data as evidence to inform your decision-making and communication
Experience being able to translate the company vision into product and technology roadmap
An empathetic personality and understand the mindsets of customers and stakeholders, can relate and have the ability to say “no”, explaining the why in terms that stakeholders understand, making friends along the way

Job Responsibility

Define and evolve the product vision, value proposition, and roadmap for iProov’s Workforce solution suite, aligned to customer needs and company goals
Be part of the leadership of a growing and high-performing product team, fostering a culture of customer obsession, experimentation, and delivery excellence
Conduct deep discovery with enterprise customers, IT security leaders, and partners to identify pain points, use cases, and buying behaviours
Translate user and business needs into clear product requirements, prioritised for impact, feasibility, and time-to-market
Partner with commercial, marketing, channel and customer success teams to shape launch plans, product positioning, and support sales enablement
Define and track key metrics for adoption, retention, performance, and customer satisfaction
use data to inform continuous improvement

What we offer

Company Performance Bonus (20%)
Equity
US iProov Benefits

Fulltime

Production Manager - CAD

Are you ready to lead a dynamic team in a thriving manufacturing environment? We...

Location

United Kingdom , Chelmsford, Essex

Salary:

40000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a production, manufacturing, or workshop management role
Proficiency in AutoCAD, with the ability to interpret and work from technical drawings
Strong organisational, planning, and leadership skills that inspire your team
A clear and confident communication style, with a collaborative approach to working across departments
Sound working knowledge of Health & Safety within a workshop environment
An engineering qualification (mechanical, production, or manufacturing) is desirable but not essential

Job Responsibility

Interpret AutoCAD and traditional drawings to create structured production schedules that keep projects on track
Break down projects into manageable components, sequencing tasks and assigning timeframes for optimal efficiency
Work closely with design, commercial, and site teams to ensure accurate production and lead times
Collaborate with the Workshop Foreman to assign daily tasks and manage workforce planning effectively
Monitor team capacity and output, identifying training needs to foster staff development
Ensure workshop output aligns with required quality standards and specifications, delivering excellence every time
Liaise with clients, Project Managers, and the design team to clarify technical details and address programme changes
Lead internal production meetings to track project progress and celebrate milestones
Maintain workshop Health & Safety procedures, ensuring compliance with legal and company standards
Oversee safe working practises, tool/machinery use, and documentation for a secure working environment

What we offer

Supportive environment where your ideas will be valued, and your growth will be nurtured

Fulltime

Workforce Management Lead, Risk Operations

We are looking for an experienced and strategic Workforce Management Lead to dri...

Location

United States , Bay Area

Salary:

135800.00 - 245400.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

8+ years of experience in Workforce Management, Operations, or Strategic Workforce Planning roles
5+ years of people management experience
Expertise in forecasting and capacity planning in complex environments
Moderate knowledge of KYC, AML, and Sanctions compliance
Proficiency in using spreadsheet tools such as Google Sheets and Excel, with the ability to create complex staffing models
Experience collaborating with diverse teams and managing key partner relationships
Demonstrated written and verbal communication skills, evidenced by delivering comprehensive reports and presentations to senior management that have influenced strategic decisions in operations
Experience analyzing workforce data to drive decision-making, with experience increasing operational efficiency through data-driven workforce adjustments and recommendations
Advanced analytical skills, including the ability to perform variance analysis, and developing forecasting models to inform strategic workforce planning decisions that result in a material improvement in operational efficiency

Job Responsibility

Develop and implement capacity plans and staffing models to support existing lines of business and new product launches within Compliance Operations
Forecast, schedule, and optimize staffing across multiple compliance work streams, ensuring adherence to process-specific Service level agreements and the absence of backlogs
Lead projects to create daily dashboard reporting for team leaders and managers, enhancing performance management and alert/case routing at the analyst level
Collaborate with cross-functional teams, including Product, Finance, and Compliance Analytics, to develop strategic workforce management solutions and improve forecasting models
Partner with Block vendor management teams to ensure seamless ramp-up/ramp-down and meet interval KPIs and contractual Service level agreements for our managed service providers
Use statistical methodologies and BI tools to analyze performance trends and drive data-informed decision-making
Present insights to senior and executive management, ensuring timely escalation of resourcing shortfalls based on forecasting

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Senior Workforce Manager

We are looking for a strategic Senior Workforce Manager - WFM for our Customer O...

Location

Spain , Barcelona

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

8+ years of experience with workforce management and customer care operations projects such as improvement of efficiency, quality, costs etc. including experience with outsourced service providers. Ideally from a global BPO environment
Strong understanding of WFM principles and the functionalities of the common WFM tools in the market like IEX, Calabrio, Verint, Amazon connect, Zendesk, Avaya, data suites like Looker, Tableau, etc.
Demonstrated knowledge of customer experience tools and systems including best practices
Strong business acumen with an ability to understand the direction and goals of the business
Strong analytical background - 7 Quality tools, SPC, Hypothesis Testing, Regression Analysis
Strong understanding of forecasting, planning, scheduling and real-time management methodologies
Ability to work independently, anticipate problems and suggest solutions
Ability to communicate effectively, influence and drive change while building rapport and credibility quickly with all levels in the organisation
Fluent written and verbal communication in English

Job Responsibility

Optimize and manage our workforce management framework, including implementation of both short- and long-term forecasting, capacity planning and budget for the global footprint of Customer Care. You will take full ownership of the network on Workforce Management across all the outsources partners
Optimize Planning to execute short- and long term projects, to ensure we are in line with the company growth, Gross Margin, Cost per Booking and Cost to Serve metrics. You will take ownership of all WFM areas
Identify the best billing and operating model for our various lines of businesses to optimise performance and reduce wastage, and to optimize for the seasonality factors and reduce operational effort of the in-house WFM team
Perform quantitative analysis of key process indicators (Demand Drivers, Contact Ratio, CSAT and other metrics) and build business cases to improve Customer Journey and lead comprehensive execution plans for supporting customer experience improvement initiatives. To succeed, you will work with a variety of internal stakeholders, including Marketing & Product
Partner with cross-functional teams to solve problems, ensure productive communication and implementation of processes, and to build a strong operational infrastructure globally
To succeed, you will work closely with our Strategic Finance, Customer Care Operations, Product and external providers to make sure we provide a 7-star experience at optimal cost while accommodating our growth

Fulltime

Product Manager - Workforce Management

Assembled

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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