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Product Manager - Warehouse Management System

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Staples

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Location:
United States , Framingham

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

87000.00 - 120000.00 USD / Year
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Job Description:

The Product Manager plays a critical role in shaping the future of our eCommerce platforms. This individual is responsible for leveraging customer insights, analytics, and market trends to define and prioritize product backlogs, ensuring our mobile, desktop and app platforms deliver exceptional digital experiences. This role collaborates closely with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction.

Job Responsibility:

  • Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy
  • Own the product backlog, meticulously managing and prioritizing user stories, bugs and tasks based on strategic business goals, customer value, and team capacity
  • Serve as the key point of contact between the development team and stakeholders
  • Craft detailed user stories and acceptance criteria to guide the development process
  • Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems

Requirements:

  • Bachelor's degree in Business, Technology, or a related field, or equivalent work experience
  • 5+ years of related experience in product management, with a focus on eCommerce or digital products
  • Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
  • Comprehensive understanding and practical application of Agile methodologies, tools, and systems
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams
  • Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities
  • Leadership and mentorship capabilities, with a passion for fostering team growth and development
  • Deep product ownership in Warehouse Management Systems (WMS), including order lifecycle visibility, picking/packing workflows, inventory state changes, labeling, and carrier integrations across fulfillment centers and last‑mile delivery
  • Strong supply‑chain domain fluency, with experience building and launching warehousing or other operational products (inbound, outbound, receiving, exception workflows)
  • Data‑driven
  • leverage data to prioritize roadmaps and solve problems in complex fulfillment environments. Skilled at combining data across various sources to diagnose issues, assess impacts, and inform product decisions across dependent systems

Nice to have:

  • Master’s degree in a related field
  • Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)
  • Experience in the specific industry (e.g. B2B, supply chain, office supplies)
  • Experience with WMS platforms and fulfillment technology ecosystems, including supporting or integrating with third‑party solutions (e.g., Manhattan)
  • Exposure to physical‑digital systems such as robotics, automation, or handheld/mobile warehouse applications, with an understanding of how hardware constraints impact software development, testing, and experimentation
  • Proven ability to manage external vendors and platform dependencies, including navigating “black‑box” systems, build‑vs‑buy decisions, and ROI tradeoffs in supply‑chain technology investments
What we offer:
  • Competitive base salary + bonus on eligible positions
  • 22 days plus 7 major holidays and 1 floating holiday
  • Company match 401(k) plan
  • Online and retail discounts
  • Physical and mental health wellness programs
  • Daycare, cafeteria, fitness center, and coffee shop at our HQ
  • Inclusive culture with associate-led Business Resource Groups

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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