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The Product Manager, Technical - Solution Design is responsible for building, maintaining, and enhancing scalable, cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This is a hands-on role for someone who enjoys solving complex problems, delivering high-quality code, and working collaboratively across teams. This role emphasizes end-to-end solution design, integration architecture, and platform modernization, including support for AI-driven decisioning and process automation initiatives.
Job Responsibility:
Technical Design & Development: Design, build, and configure robust, scalable software solutions aligned to enterprise architecture standards
Develop and maintain high-performance solutions that integrate with modern cloud platforms and enterprise systems
Apply sound software engineering principles and design patterns to create maintainable and extensible platforms
Support configuration and optimization of decision engines and related automation workflows
Build intuitive, browser-based user interfaces and backend services
Quality Assurance & Support: Participate in code and configuration reviews to ensure adherence to quality and architectural standards
Write and maintain technical documentation, architecture diagrams, and detailed implementation estimates
Troubleshoot and resolve issues in development, staging, and production environments
Support releases across multiple environments using established deployment practices
Process & Continuous Improvement: Follow established software configuration methodologies, coding standards, and architectural guardrails
Contribute to the evolution of engineering and solution design processes and tools
Regularly assess and improve existing code and systems for performance, scalability, automation, and maintainability
Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible
Collaboration & Communication: Collaborate with Business Analysts, Enterprise IT, Fraud/Credit Strategy, Data teams, Project Managers, QA, and Vendor partners to deliver features and enhancements
Analyze and clarify functional and technical requirements and translate them into solution designs and user stories
Communicate project updates, blockers, architectural risks, and solutions effectively to stakeholders
Contribute technical input to vendor evaluations and support RFI/RFP processes where applicable
Mentor team members and share knowledge of best practices and emerging technologies
Requirements:
Bachelor's Degree Computer Science, Engineering, IT (Required)
Software Development - 5+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
Product Management - 5+ years of relevant Product Management experience in an Agile software product development environment. (Required)
Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
Technical Writing - Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
Collaboration - Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
Strong problem-solving and analytical skills - Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
Communication - Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)
Object-oriented languages - Proficiency in Java and JavaScript (or similar object-oriented and frontend languages). (Required)