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Product Manager - Property & Rating

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ReadyTech Group

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Location:
Australia , Melbourne ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Making a meaningful difference with mission-critical software that empowers communities to thrive. ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.

Job Responsibility:

  • Develop and maintain the end-to-end solution definition for Property & Rates across core cohorts and different state legislative environments
  • Lead a dedicated scrum team, owning the product roadmap, backlog, and delivery priorities
  • Facilitate Agile ceremonies, ensuring alignment, transparency, and strong execution cadence
  • Translate complex property business processes (e.g., valuations, rating models, instalments, property management, land records, pensioner rebates) into clear product requirements and solutions
  • Collaborate with Engineering, Design, Consulting, Support, Sales, and Presales to ensure the product is positioned, sold, implemented, and supported effectively
  • Conduct customer interviews, discovery workshops, and market analysis to identify opportunities for innovation
  • Ensure product quality, regulatory compliance, usability, accessibility, and reliability aligned to Local Government standards
  • Launch new features and enhancements with strong governance and stakeholder engagement
  • Contribute to broader product strategy and multi-year roadmap development for the Ready Community ERP ecosystem
  • Drive measurable improvements in customer satisfaction, adoption, and overall product value
  • Act as the Product Manager for the Property & Rating domain within the Ready Community ERP and future standalone opportunities
  • Serve as the voice of the customer, ensuring Local Government needs are deeply understood and reflected in product decisions
  • Deliver compelling product demonstrations tailored to diverse Local Government audiences as part of presales activity
  • Provide authoritative product input into government tenders, RFPs, and solution proposals
  • Identify opportunities for product optimisation, modernisation, and functional uplift across valuation, rating, and property workflows
  • Maintain a detailed roadmap aligned to strategic product vision, regulatory change, customer feedback, and market needs
  • Conduct research, discovery workshops, and validation testing with councils to strengthen product‑market fit
  • Author clear product artefacts: user stories, acceptance criteria, process maps, functional specifications, prototypes, and test plans
  • Partner with design teams to transform concepts into wireframes, prototypes, and solution specifications
  • Create enablement content including release notes, training guides, customer documentation, and internal support materials
  • Support sales and marketing teams in product positioning, collateral development, and market insights
  • Measure product success through data, analytics, adoption metrics, and customer outcomes
  • Inform pricing strategies, commercial positioning, and value‑based messaging using evidence and insights

Requirements:

  • Strong product management capability across discovery, prioritisation, backlog management, delivery, and go‑to‑market readiness
  • Deep functional understanding of Property & Rating processes within Local Government
  • Excellent written and verbal communication skills, with the ability to translate complexity into clarity
  • Highly analytical with competency in both qualitative and quantitative decision‑making
  • Creative problem‑solver who thrives in a fast‑paced, dynamic environment
  • Ability to lead indirectly across cross‑functional teams and influence decision‑making
  • Expert knowledge of Local Government frameworks, legislation, and operational processes relating to Rates, Valuations, Property and Land Management
  • Strong understanding of ERP platforms and how Property & Rating integrates with Finance, Customer, Regulatory and Asset domains
  • Working knowledge of Agile delivery practices
  • Familiarity with Jira or similar product tooling is advantageous
  • Demonstrated hands‑on experience working in or alongside Local Government, specifically in Property & Rating functions
  • Proven success in product management roles involving complex enterprise or government software
  • Experience leading solution definition, product discovery, and delivery of highly configurable SaaS solutions
  • Experience collaborating with engineering, design, support, and customer‑facing teams
  • ERP, land information systems, or revenue management product experience is highly valued
  • Experience in modernisation or transformation of Local Government systems is an advantage
What we offer:
  • A day off for your birthday
  • Additional 4 days of leave each year
  • ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island
  • Hybrid work, with in-house baristas in Australia via the Ready Beans team
  • Access to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7
  • Paid parental leave
  • Additional paid leave for miscarriage, endometriosis and menopause
  • Volunteer leave
  • Flu vaccinations

Additional Information:

Job Posted:
January 29, 2026

Expiration:
March 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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