Product Manager, Payment Accuracy Job at CVS Health (Hartford)

New

Fx Core Products Emea Trade Services And Risk Product Manager - Vp

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong experience in a product management or business analysis role, focused on designing and delivering solutions
Experience working in the financial services industry
Proven experience managing across multi-functional and/or global business environments
Direct experience in end-to-end project delivery, with a preference for product development
Proven track record of successfully launching new products and managing product lifecycles
Experience in identifying, negotiating, and managing strategic partnerships, ideally with FinTechs or technology providers
Solid understanding of FX markets, risk management, trading mechanisms, and the regulatory landscape
In-depth knowledge of FX workflow, from client-side booking to back-office deal flow
Knowledge of FX Options and Trading Risk Management
Understanding of direct dealing and passive execution related to FX Payments

Job Responsibility

Drive the standardization of business processes globally to enhance efficiency, reduce costs, and improve controls
Provide a global perspective in all discussions, ensuring optimal solutions for the business and collaborating across various horizontals and verticals
Engage directly with sales and traders to understand their vision, industry trends, and integrate these insights into product and solution strategies
Manage solutions spanning diverse areas such as workflows, trade processing, risk, eCommerce, and back-office operations
Effectively prioritize business needs and challenge the status quo regarding processes, solutions, and structures
Oversee product initiatives across a broad range of countries 30+ in EMEA, 65+ globally), each with unique legal, compliance, and business requirements
Collaborate with senior business leaders, a global user community, and technical specialists to define and implement solutions that meet business requirements
Develop clear and specific project plans, along with comprehensive business requirements documents
Secure buy-in from all project stakeholders, set accurate expectations for deliverables and timelines, and ensure commitments are met
Identify and manage upstream and downstream project dependencies, ensuring necessary resources and commitments

Fulltime

Mgr/Sr Manager, Payment and Coding Policy

Manage the day-to-day activities of the Payment and Coding Policy area within th...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

5 years of experience in analytics and 5 years of experience working for a healthcare organization / health insurer (Level 1)
3 years of experience in supervisory/management role (Level 1)
10 years of experience in analytics and 10 years of experience working for a healthcare organization / health insurer (Level 2)
7 years of managerial experience (Level 2)
Bachelor’s degree in a quantitative, healthcare administrative, business, or related field of study

Job Responsibility

Manage the day-to-day operations of the Payment and Coding Policy area by training and leading a team of Strategists and Coders. Guide staff by assisting them with defining and prioritizing projects.
Develop and maintain all claim payment and coding policies for Commercial, Medicare and FEP products. Identify potential policy changes, compile impact analyses, and present recommendations to the appropriate work group for approvals.
Ensure that payment and coding policies are properly maintained and integrated into claims processing systems. Work with staff to triage issues and submit change requests.
Proactively review and identify potential revisions to existing payment and coding rules and methodologies for improved consistency, thoroughness, accuracy and appropriateness.
Manage vendor relationships that provide primary code editing, secondary code editing or other related services.
Explore, analyze, and implement opportunities for payment and coding policy changes that support appropriate payment goals.
Transform data and analysis into meaningful and actionable information for a variety of customer segments.
Work collaboratively with various business areas to provide data support, analysis, monitoring, trending, and reporting.
Provide leadership and/or HVA representation on corporate committees.
Actively manage multiple aspects of cross-functional projects.

Fulltime

AI Product Manager

As our AI Product Manager, you’ll be defining and delivering the next generation...

Location

Serbia , Belgrade

Salary:

Not provided

Sokin

Expiration Date

Until further notice

Requirements

Fintech & Payments Expertise: Experience building products in fintech space — specifically in payments, treasury, FX, or financial infrastructure
Strong understanding of traditional payment rails and protocols (SEPA, Faster Payments, ACH, SWIFT) and how they intersect with emerging technologies like stablecoins and blockchain-based settlement
Understanding of how card acquiring works, the key players in the payment processing chain, and the mechanics of cross-border money movement
Understanding of how stablecoins work across different setups and blockchains
Comfort working with compliance, risk, and legal stakeholders, and understand the regulatory landscape for financial services, including PCI-DSS, PSD2/PSD3, GDPR, and SOC 2
Agentic AI & Technical Depth: Hands-on experience with the latest LLMs and AI models (from Anthropic, OpenAI, Google, and open-source providers), with a deep understanding of their capabilities, limitations, and cost/performance trade-offs
Understanding of the architecture and design patterns behind agentic AI systems — multi-agent orchestration, tool use and function calling, retrieval-augmented generation (RAG), and human-in-the-loop workflows
Familiarity with emerging agent interoperability standards such as the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol, and understand their implications for building composable, production-grade AI products
Ability to design and evaluate AI systems using modern evaluation frameworks (evals, benchmarks, red-teaming) and understand the difference between measuring traditional software and probabilistic AI outputs
Experience with or strong understanding of prompt engineering, fine-tuning strategies, and the trade-offs between different AI deployment approaches (API-based, self-hosted, edge)

Job Responsibility

Define and communicate the AI product roadmap aligned to the company’s vision across payments, treasury, compliance automation, and agentic commerce
Identify and prioritise high-impact use cases for agentic AI across Sokin’s product suite, from autonomous reconciliation and intelligent payment routing to AI-driven KYC/AML workflows
Work directly with a cross-functional team of AI/ML engineers, data scientists, and platform engineers to deliver value iteratively and often
Conduct market research and competitive analysis to stay ahead of trends in LLMs, AI agents, agentic payments, and fintech automation
Spend time with customers and internal stakeholders to discover new AI product opportunities, identify improvements, and validate solutions
Collaborate with engineering, design, compliance, marketing, and sales teams to assess the value, feasibility, viability, and safety of AI-powered solutions
Define product requirements for AI systems, including model selection criteria, evaluation frameworks (evals), guardrails, latency targets, and human-in-the-loop checkpoints
Own the responsible AI framework for your products, ensuring fairness, explainability, auditability, and compliance with the EU AI Act and relevant financial regulations
Work closely with product marketing and sales to articulate the value of AI features and launch new products to clients
Monitor AI product performance using both traditional product metrics and AI-specific evaluations (accuracy, hallucination rates, agent task completion, cost-per-inference) to drive continuous improvement

What we offer

Agile, flexible working culture
Inclusive work environment
Opportunity to shape the future of payments

Fulltime

Senior Product Manager - Pricing & Packaging

As Product Manager for this role, you will own Pricing & Packaging across our pr...

Location

United States

Salary:

162435.00 - 191100.00 USD / Year

Spectra Infosystems Inc

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, or a related field
5+ years in Product Management, with meaningful ownership of pricing, packaging, billing, or monetization initiatives
Ideally includes owning payment or billing systems at meaningful scale (e.g. $10M+ ARR)
Experience with subscription or usage based billing systems
Proven success optimizing self-serve user journeys, including pricing, check out, upgrade and cancellation flows
Strong analytical skills with the ability to translate data into actionable insights
Experience working cross-functionally in a SaaS or technology environment
Solid understanding of product management fundamentals, including discovery, delivery, and experimentation
High attention to detail, especially in areas impacting revenue and customer experience
Demonstrated curiosity and comfort using AI tools to enhance productivity and creativity

Job Responsibility

Support the design, testing, and iteration of pricing and packaging models across products and customer segments
Own discrete pricing and packaging initiatives from discovery through launch, under the direction of the Director of Product Management
Partner with Engineering to ensure accurate implementation of pricing and packaging changes
Utilize AI-powered analytics tools to analyze customer behavior, usage patterns, and pricing sensitivity
Support pricing and packaging experimentation using AI-assisted analysis (e.g., pattern detection, cohort analysis, predictive insights)
Partner with Data and Analytics teams to apply AI-driven models or insights that inform pricing recommendations
Use generative AI tools to accelerate research synthesis, experiment analysis, documentation, and internal communication—while applying strong judgment and validation
Work closely with Sales, Marketing, Finance, RevOps, and Customer Success to ensure pricing and packaging changes are clearly understood and operationally ready
Contribute to enablement materials and internal communications related to pricing and packaging updates
Gather and synthesize feedback from internal teams and customers to inform future iterations

What we offer

Competitive compensation and equity — rewarding you for your contributions and ownership mindset
Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration
Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options)
Continuous learning support through generous reimbursement for professional development and skills growth
401(k) and Roth plans with an annual financial adviser check-in to help you plan your future
Wellness resources — including a monthly stipend to support physical and mental health
Work-from-home enablement — internet stipend and home office setup allowance
Charitable giving match through our Town Hall awards and community impact initiatives
A mission-driven, transparent team of creative thinkers and builders passionate about helping companies connect and grow

Fulltime

Senior Product Manager, Disputes & Agent Enablement

OnePay is seeking a high-potential Product Manager (PM) to join our Agent Servic...

Location

India , Noida

Salary:

Not provided

OnePay

Expiration Date

Until further notice

Requirements

6-8 years of experience in Product Management, Business Analysis, or Product Operations
Experience in FinTech, Payments, or Customer Support Operations (CS/CX) is highly preferred
Understanding of Disputes/Chargebacks is a massive plus
Comfortable working with internal tooling platforms (e.g., Retool, Zendesk, Salesforce) and issue tracking (Jira)
Comfortable using data (SQL is a plus) to prove a point
You are the translator between Ops Agents and Software Engineers. You can speak both languages fluently
You are willing to roll up your sleeves, sit on the call center floor, and dig into the details to solve problems

Job Responsibility

Own the Disputes Product Experience (50%): Workflow Logic: Manage the end-to-end "Happy Path" and exception flows for customer disputes (Fraud, Billing, Service issues) within our internal tools (Retool, Zendesk)
Self-Service Management: Own the operational logic for our in-app Disputes Self-Service flows. You will determine what questions we ask customers to automate claims and reduce contact volume
Requirements Gathering: Translate complex banking regulations and operational needs into clear User Stories and PRDs for the engineering team
Drive AI Tooling Validation & Adoption (30%): The "First Tester": You will be the first line of defense for our new Agent Tooling Initiatives. You will test these tools side-by-side with agents to validate accuracy before full rollout
Feedback Loops: Establish structured feedback channels. Instead of vague reports, you will provide the US Tech Leads with concrete examples of issues, "hallucinations", or tuning opportunities from the production floor
Change Management: Drive the adoption of new features on the floor. If a tool isn't being used, your job is to find out why and fix the friction
Operational Intelligence (20%): Shadowing & Empathy: Spend dedicated time shadowing Agents (Voice, Chat, Disputes Ops) to identify bottlenecks that remote Product Managers might miss
Data Analysis: Monitor key metrics like Disputes Auto-Resolution Rate, Agent Co-Pilot Usage, and Back Office Handle Time to prioritize your backlog

What we offer

Competitive salary, stock options, and benefits from Day 1
Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs
Hybrid work model (Noida BPO office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)
Monthly transport and work-from-home allowances
A high-growth, mission-driven, inclusive culture where your work has real impact

Fulltime

Senior Product Manager, Payments

At Airwallex, product is at the heart of everything we do. Our team brings toget...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

4+ years of experience in a high-growth environment, ideally in fintech or platform products
Bachelor’s degree or higher, with strong academic performance
technical or engineering coursework a plus
Technical fluency and the ability to engage confidently in architectural discussions around high-scale, mission-critical systems
Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams
Analytical rigor: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset
Bias for action: grit, persistence, and ownership to turn complex ideas into real-world products quickly
Collaborative mindset and the ability to thrive in cross-functional, cross-cultural teams

Job Responsibility

Owning the end-to-end merchant experience, from instant, low-friction onboarding through to ongoing lifecycle, reducing complexity at every step
Optimising global payment flows and platform capabilities (e.g. intelligent batching, fee netting, routing) to improve settlement speed, accuracy, and cash velocity
Strengthening reliability, compliance, and liquidity management, delivering resilient capabilities for reconciliation and regulatory reporting
Embedding AI into how we interact with merchants and collect feedback — powering smarter support, proactive insights, and real-time visibility

Fulltime

Product Manager, Payments

We're looking for an experienced Product Manager, Payments to lead the strategy ...

Location

United States , San Francisco, CA; Los Angeles, CA; Seattle, WA; New York, NY

Salary:

240000.00 - 320000.00 USD / Year

Whatnot

Expiration Date

Until further notice

Requirements

10+ years of product management experience with significant focus on payments products and platforms (card/alternative payments, payouts, refunds, chargebacks, ledger systems)
Proven experience owning high-volume, mission-critical payments systems at marketplace, fintech or platform companies, including deep familiarity with processors like Stripe, Braintree, Adyen, or similar
Strong product leadership, including setting strategy, influencing cross-functional partners, and driving complex initiatives from 0→1 and 1→N
Deep understanding of financial data, reconciliation, and reporting, particularly supporting Finance, Accounting, and month-end close processes in high-transaction-volume environments
Demonstrated ability to work in ambiguous, fast-paced environments, making sound decisions with imperfect information and balancing speed with risk and quality
Proven track record using data and experimentation to inform product decisions, measure impact, and iterate on complex systems
Strong product discovery and execution skills, translating multi-stakeholder problems into clear requirements and simple, intuitive experiences
Excellent cross-functional communication, with experience partnering closely with Engineering, Design, Finance, Legal, CX/Ops, and risk-oriented teams
High empathy for users and stakeholders, with passion for building trustworthy, transparent financial experiences

Job Responsibility

Own the product vision and roadmap for Payments, balancing short-term wins with long-term platform investments that support extremely fast growth and international expansion
Deeply understand stakeholder needs – from sellers managing their businesses to Finance teams closing monthly books to CX resolving refund disputes
and translate them into clear product strategies and scalable systems
Define and own core payments metrics including authorization rates, payout success, refund rates, processing costs, and financial accuracy. Use these to guide prioritization and measure impact
Drive execution across multiple workstreams, coordinating backend payments systems, payment integrations, and frontend UX while managing dependencies and timelines
Build the financial data foundation the business needs, including ledger systems that power internal reporting, seller transparency and tools they need, and accurate month-end closes
Partner cross-functionally with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance, manage risk appropriately, and support efficient operations at scale
Establish metrics and experimentation frameworks to validate performance, test new capabilities, and continuously improve outcomes for users and internal teams

What we offer

Offers Equity

Fulltime

Senior Product Manager, Payments

As a Senior Product Manager for Payments, you’ll own the vision, strategy, and e...

Location

United States , New York

Salary:

170000.00 - 215000.00 USD / Year

Clear

Expiration Date

Until further notice

Requirements

6+ years of product management experience, ideally owning payments, fintech, transaction systems, or high-integrity platform components
Demonstrated experience evaluating and integrating with multiple PSPs, fraud vendors, billing systems, tax engines, and accounting tools
Proven ability to optimize payment routing using data-driven logic across processors, regions, and payment types
Deep understanding of payment processing, authorization flows, payment gateways, subscription billing, risk/fraud concepts, and reconciliation
Experience delivering user-facing and partner-facing features tied to revenue, trust, or financial accuracy
Skilled at partnering with Engineering, Finance, Risk, Security, and Operations to ship reliable, compliant, and scalable payment capabilities
Comfortable navigating complex regulatory environments and translating compliance into intuitive user experiences and platform-level controls
Strong cross-functional leadership and ability to drive progress through ambiguity from vision to detailed execution
Ability to think beyond the immediate roadmap and articulate a multi-year payments vision aligned with CLEAR’s broader platform strategy
Excellent communication skills, able to explain technical or regulatory payment concepts to both technical and non-technical stakeholders

Job Responsibility

Define and own the product strategy and roadmap for CLEAR’s payments platform spanning payment acceptance, billing, refunds, risk & fraud mitigation, reconciliation, compliance, and platform reliability
Lead the development and enhancement of core payment systems in partnership with Engineering, Finance, Security, and Operations to ensure accuracy, robustness, and seamless user experiences
Design and deliver scalable, compliant payment flows that support CLEAR’s consumer subscriptions, partner programs, and new business lines
Improve payment success rates, reduce risk, and optimize costs through experimentation, vendor selection, routing logic, and friction-reducing UX
Translate regulatory, compliance, and tax requirements (e.g., PCI, PSD2/SCA, chargeback rules) into product features and platform safeguards
Define and evolve reporting and reconciliation capabilities to ensure financial accuracy, reduce operational burden, and enable real-time visibility into payment health
Partner cross-functionally with Engineering, Finance, Risk, Customer Experience, GTM, and Legal to deliver high-quality, compliant, and resilient payment solutions
Establish clear KPIs and success metrics such as authorization rate, fraud rate, cost of payments, and payment-related NPS and use them to inform prioritization, iteration, and impact storytelling
Develop a framework for scaling payment operations, ensuring tools, dashboards, and workflows exist for finance, customer experience, and risk teams to operate efficiently
Develop a holistic view of the payment funnel—from attempted payment through settlement—and use cohort analysis, A/B testing, and segmentation to drive improvements

What we offer

Comprehensive healthcare plans
Family-building benefits (fertility and adoption/surrogacy support)
Flexible time off
Annual wellness stipend
Free OneMedical memberships for you and your dependents
A CLEAR Plus membership
A 401(k) retirement plan with employer match
Catered lunches every day
Fully stocked kitchens
Stipends and reimbursement programs for well-being and learning & development

Fulltime

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Product Manager, Payment Accuracy

Job Description

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Requirements

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