Product Manager, Onboarding Experience Job at Adyen (Chicago)

Product Manager - Onboarding Experience

We are looking for an ambitious, driven Product Manager to join our team. At Sok...

Location

United Kingdom , London

Salary:

Not provided

Sokin

Expiration Date

Until further notice

Requirements

Excited by and have experience in building products that customers love within the fintech space
Driven to make a difference and want to fully own your product roadmap
Enjoys getting into the details and understanding the mechanics of your product and the data behind it
Comfortable working closely with financial, risk, and legal stakeholders, ensuring products are designed in a user-centric way while remaining compliant
Enjoys working in cross-functional teams alongside engineers, designers, and other functions to deliver value to users
Has a good understanding of technical concepts and can work closely with engineers to find the best solution to a problem
Loves solving problems in innovative and creative ways
Candidates will need to have the right to work in the jurisdiction that they are looking to work in

Job Responsibility

Own the performance and continuous improvement of Sokin's client onboarding experience, diagnosing conversion rates across regions and systematically eliminating the friction that's causing users to drop off
Be responsible for diving deep into regional conversion data, identifying patterns in drop-off behavior, conducting user research to understand what's confusing or blocking people, and working with compliance and operations to distinguish between necessary friction and unnecessary complexity
Make our onboarding form simpler and more intuitive
Examine every field, every step, and every piece of copy, questioning what's actually required versus what's habit
A/B test form variations, optimize field validation, improve error messaging, and build conditional logic that shows users only what's relevant to them
Evaluate whether our document requirements make sense for different markets, whether our language and instructions are clear, and where third-party services (KYC providers, document verification) might be contributing to poor conversion through UX issues, high failure rates, or regional coverage gaps
Work closely with engineering to implement changes quickly and collaborate with operations to streamline manual review processes
Be accountable for onboarding conversion metrics, regional performance benchmarks, and the operational efficiency of our automated flows
Define and communicate the product strategy and roadmap aligned to the companies vision and strategy
Conduct market research to identify customer needs and market trends

What we offer

Agile, flexible working culture
Inclusive work environment
Vibrant blend of diversity and inclusivity
Warm, welcoming, and inclusive environment where everyone feels valued and empowered to contribute their unique perspectives
Workplace where everyone can thrive and reach their full potential
Culture built on collaboration, innovation, and a shared passion for making a positive impact

SVP-Digital Global Onboarding Product Manager - Custody Services - Investor Services

Global Product Manager for Custody Digital Onboarding The Custody Product Manage...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15 years of progressive product management experience in custody in complex, global, and matrixed organizations, fostering an techno-commercial approach to strategic decision-making and product development
Deep knowledge and practical experience integrating digital, data analytics, and emerging technologies (including AI/ML concepts and platforms), with a proactive AI-first mindset to identify and apply solutions within custody operations and client experience
Sound understanding of the custody industry and investment products. Acute insights into competitor offerings, strategic market direction across fintech, data management, and digital innovation
Demonstrated ability to drive commercial outcomes through forward-looking product innovation roadmaps, executing client value propositions across positioning, segmentation, pricing, and digital delivery channels
A highly proactive and innovative mindset, fostering an AI-first, collaborative culture. Outstanding people leadership skills are essential to motivate, influence, and guide teams towards AI-driven technological advancements and business realities
Adept at assessing and managing product-related risks, ensuring compliance, and safeguarding the firm's reputation, clients, and assets
Bachelor's degree/University degree in Finance, Accounting or a related field

Job Responsibility

Manage strategic program roadmap, development, and launch as it relates to digital onboarding solutions
Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
Drive achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Engineering Manager - Onboarding Experience

Adyen offers a wide variety of services such as payments, bank accounts, issuing...

Location

United States , Chicago

Salary:

180000.00 - 243000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

7+ years in the software development industry within a fast-paced tech environment
At least 3 years of leadership experience
Expertise in building scalable full stack web applications using Java on the backend and well established frontend frameworks such as React, Typescript or Vue.js
Dynamic self-starter adept at fostering alignment across multiple teams, with strong coaching and mentoring capabilities, and experienced in leading technical projects in a fast-paced environment
Proven track record of collaborating with senior leadership to shape strategic direction, including product roadmaps
Exceptional communicator who can clearly explain technical concepts to non-engineers, foster a culture of collaboration, and exhibit robust management skills and technical acumen
Comfortable with hands-on work in our codebase and able to define, implement, and monitor performance KPIs
3+ years experience in managing cross-functional engineering teams
7+ years of experience in software development in a fast paced tech environment

Job Responsibility

Cross-Functional Collaboration: Collaborate closely with product, engineers, data engineers, and other key stakeholders within Adyen
Product Strategy: Craft a long-term vision for your team's product together with your product counterpart, balancing trade-offs pragmatically and aligning it with the overarching company vision
Team Motivation and Coaching: Exhibit leadership and inspire your team members, acting as a catalyst by coaching in areas such as engineering best practices, scalable architecture design, and product roadmap planning, thus having a multiplier effect
Goal Setting: Establish clear individual and team objectives that harmonize with Adyen's strategic data and engineering ambitions, working closely with the product manager to achieve alignment
Team Environment: Cultivate an inspirational and collaborative team environment characterized by open communication and a culture of constructive feedback, focusing on autonomy, ownership, collaboration, communication, and impact
Talent Acquisition: Lead the recruitment of new team members who embody the Adyen culture and possess the requisite skills to make meaningful contributions
Feature Development: Collaborate with different teams to design and implement new features, considering reliability, infrastructure, data, and development needs. Be hands-on yourself in the development of these features, while balancing that with your team’s needs

Fulltime

Staff Product Manager, Onboarding

Deel is the all-in-one payroll and HR platform for global teams. Our vision is t...

Location

United Kingdom; Belgium; Croatia; France; Estonia; Czech Republic; Finland; Germany; Ireland; Israel; Italy; Latvia; Lithuania; Poland; Portugal; Spain; Sweden; Turkey; Ukraine

Salary:

Not provided

Deel

Expiration Date

Until further notice

Requirements

7+ years of experience in a Product Management role
Performed as a Lead, Staff or similar IC Product Manager for 2 years
Previous experience of building and scaling complex B2B onboarding products/features across multiple user-types
Experience working with regulated products with compliance or cross-border considerations
Demonstrated success building products in a fast-paced, high-velocity, outcomes-driven environment (ideally scale up/start-up)
A strong level of understanding frameworks and how to scale functions across platforms
A systems thinker and pragmatic approach to solving for highly complex problems
Preferably based in EMEA timezone or up to +/- 3-4 hours

Job Responsibility

Hands-on leadership of a key product framework at Deel
Be able to perform tactical work alongside your team for bug fixes and escalation remediation
Build and nurture working relationships, manage stakeholders and partners across the Deel product platform and non-tech teams
Build industry-leading solutions to complex problems in a high-dependency environment
Be part of the journey to redefine a way of working for people all round the world

What we offer

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

Fulltime

Senior Product Manager, Onboarding

As Senior Product Manager, Onboarding, you will own and optimize the critical fi...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

5 to 10 years of overall professional experience
Experience in product management, go-to-market propositions, product design, product planning and development
Experience taking products from ideation to delivery, ideally at global scale
Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences
Bachelor’s degree or higher with exemplary academic achievements

Job Responsibility

Own the strategy for customer onboarding, mapping the ideal journey from discovery, to sign-up to product adoption
Utilize data and analytics to identify pain points, measure success, and drive continuous improvement of the onboarding flow
Design and implement A/B tests to improve the UX/UI and optimise the onboarding journey
Strike the right balance between a frictionless onboarding process and robust KYC controls to mitigate risk to Airwallex and our customers

Fulltime

New

Senior Product Manager – Core Experience

Our Product Team manages the portfolio of features and enhancements that power t...

Location

United States , Chicago

Salary:

150000.00 - 190000.00 USD / Year

tastytrade

Expiration Date

Until further notice

Requirements

6+ years of product management experience with demonstrated success driving complex, cross-functional product initiatives on multi-PM teams
Deep expertise in consumer-facing experiences that span mobile and web, with a strong point of view on navigation, information architecture, onboarding, and product discovery and design
Strong technical and commercial acumen: you can define comprehensive non-functional requirements and work in lockstep with engineering teams while building business cases and tracking financial metrics tied to product performance
Proficiency with advanced PM methods and emerging technologies: Skilled with prototyping, A/B testing, advanced analytics, and road mapping platforms, with experience leveraging AI and machine learning to optimize product capabilities
Excellent communication and collaboration skills: Able to tailor messaging to diverse stakeholders from engineers to executives, with a track record of influencing without authority across teams with competing priorities
Passion for empowering individual traders and improving the trading experience through data-driven insights and strategic decision-making

Job Responsibility

Own the customer journey: Own critical experiences and feature builds to support onboarding, fraud and account security, funding flows, and account management
Set platform standards: Partner with design and engineering to establish the navigation patterns, shared UI components, and design conventions that create a consistent experience across tastytrade's products and platforms. Own accessibility standards as a platform-level commitment, ensuring shared components, navigation frameworks, and onboarding flows meet or exceed WCAG guidelines
Drive measurable business outcomes: Develop product strategy that translates business vision into executable plans, using data-driven frameworks to measure impact through OKRs and KPIs — with particular focus on activation rates, funding conversion, feature discoverability, and cross-sell. Build business cases with ROI projections and conduct market research to inform strategic direction. Define the metrics that matter for platform health and customer progression and hold yourself accountable to them
Navigate complexity and stakeholder relationships: Operate as the connective tissue between vertical product teams (equities, options, futures, FX, etc.) and the broader organization —helping resolve prioritization conflicts, contributing to shared conventions, and ensuring that platform-level decisions serve both the business and end customers well. Communicate confidently with executive stakeholders while effectively translating between technical and business perspectives
Leverage emerging technologies: Use AI and emerging technologies to enhance product capabilities and solve customer problems more effectively — from smarter onboarding personalization to intelligent cross-sell surfaces and proactive account management tools. Establish monitoring strategies to ensure ongoing adherence to performance, security, and reliability requirements for post-launch

What we offer

Performance Bonuses
Stock Purchase Options
Medical/Vision/Dental Benefits
401k Plan
Annual educational / conference stipend
20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
10 Paid Sick Days
Gym Membership Reimbursement
Commuter Benefits
Pet Insurance

Fulltime

Senior Product Manager, Partner Experience

Xometry is seeking a Senior Product Manager to lead the development of our Partn...

Location

United States , Waltham

Salary:

135000.00 - 175000.00 USD / Year

Cherry Ventures

Expiration Date

Until further notice

Requirements

5+ years of product management experience, preferably in marketplaces, supply chain, or logistics tooling
Demonstrated success shipping features in complex operational or B2B environments
Analytical mindset and ability to interpret data to guide decisions
Strong communication skills and stakeholder alignment abilities

Job Responsibility

Own and execute the roadmap for specific areas of the partner journey such as quoting tools, onboarding workflows, fulfillment guidance, or partner performance insights
Collaborate closely with engineers, designers, and the partner operations team to launch impactful improvements
Analyze performance metrics like order acceptance rates, fulfillment speed, and partner satisfaction to identify opportunities
Gather feedback directly from partners to inform product decisions and prioritize enhancements
Ensure feature adoption through thoughtful rollout strategies, in-app education, and partner communications
Partner with other PMs and business units to align roadmap and dependencies

What we offer

annual bonus
401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
EAP, other wellbeing resources

Fulltime

Senior Product Manager, Partner Experience

Xometry is seeking a Senior Product Manager to lead the development of our Partn...

Location

United States , North Bethesda

Salary:

135000.00 - 175000.00 USD / Year

Cherry Ventures

Expiration Date

Until further notice

Requirements

5+ years of product management experience, preferably in marketplaces, supply chain, or logistics tooling
Demonstrated success shipping features in complex operational or B2B environments
Analytical mindset and ability to interpret data to guide decisions
Strong communication skills and stakeholder alignment abilities

Job Responsibility

Own and execute the roadmap for specific areas of the partner journey such as quoting tools, onboarding workflows, fulfillment guidance, or partner performance insights
Collaborate closely with engineers, designers, and the partner operations team to launch impactful improvements
Analyze performance metrics like order acceptance rates, fulfillment speed, and partner satisfaction to identify opportunities
Gather feedback directly from partners to inform product decisions and prioritize enhancements
Ensure feature adoption through thoughtful rollout strategies, in-app education, and partner communications
Partner with other PMs and business units to align roadmap and dependencies

What we offer

401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
EAP
other wellbeing resources

Fulltime

Select Country

Product Manager, Onboarding Experience

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Product Manager, Onboarding Experience

Product Manager - Onboarding Experience

SVP-Digital Global Onboarding Product Manager - Custody Services - Investor Services

Engineering Manager - Onboarding Experience

Staff Product Manager, Onboarding

Senior Product Manager, Onboarding

Senior Product Manager – Core Experience

Senior Product Manager, Partner Experience

Senior Product Manager, Partner Experience

Our AI answers in your language