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Product Manager - Observability AIOps

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Coca-Cola HBC

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Salary:

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Job Description:

We are looking for a Product Manager - Observability AIOps to lead the strategy, roadmap, and delivery of our Full Stack Observability platform (Dynatrace) and its AI capabilities. You will work with architecture, engineering, operations, and business teams to drive AI assisted operations, improve service reliability, and ensure actionable insights across applications and infrastructure.

Job Responsibility:

  • Define and execute the product vision and roadmap for Observability and AIOps, aligned with company objectives
  • Develop capabilities across metrics, logs, traces, RUM/synthetics, topology, and AI driven insights (anomaly detection, forecasting, correlation)
  • Prioritize features that enhance reliability, reduce MTTR, automate L1/L2 tasks, and improve customer experience
  • Collaborate with engineering, platform teams, and partners to ensure effective instrumentation, intelligent alerting, and automated workflows
  • Integrate Observability with ServiceNow, CI/CD, cloud platforms, and business processes to streamline operations
  • Leverage analytics to detect issues proactively, reduce noise, and optimize performance and resource usage
  • Champion an observability first and automation driven culture across teams

Requirements:

  • Bachelor’s or Master’s in Computer Science, IT, or related field
  • 5+ years in Observability and AIOps within hybrid, complex environments
  • Strong knowledge of FSO (APM, logs, traces, RUM), SLI/SLOs, and service topology
  • Hands on with Dynatrace or similar smart observability (i.e. Datadog, Splunk, New Relic) and AIOps engines (correlation, deduplication, anomaly detection, auto remediation)
  • Experience integrating with ServiceNow, SAP, CI/CD pipelines, cloud services (Azure, AWS, GCP), and automation platforms
  • Solid understanding of modern application architectures, networks, databases, and infrastructure
  • Excellent communication and stakeholder management skills
  • Fluent in English
What we offer:
  • Coaching and mentoring programs
  • Development opportunities
  • Equal opportunity employer
  • IT Equipment
  • Work with iconic brands
  • Supportive team

Additional Information:

Job Posted:
March 14, 2026

Work Type:
Hybrid work
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