Product Manager (NTS) Job at EveryMatrix (Bucharest)

Job Description

EveryMatrix is looking for a passionate and strategic Product Manager to lead the development and optimization of our internal communication platform. This role focuses on integrating and enabling multiple communication channels, including email gateways, SMS vendors, push notifications, inbox messaging, and on-site messages. You will own the roadmap, ensure seamless delivery, and drive innovation to create a unified, reliable, and scalable communication experience for our internal business units.

Job Responsibility

Lead and manage the product vision and roadmap for EveryMatrix’s internal communication platform
Integrate and optimize multiple communication channels such as email, SMS, push notifications, inbox messaging, and on-site messages
Collaborate with engineering, operations, and vendor partners to ensure robust and compliant integrations with email gateways and SMS providers
Define and prioritize features that improve message delivery, personalization, and engagement across all channels
Ensure high availability, scalability, and security of the communication platform
Work closely with internal business units to gather requirements, align priorities, and deliver solutions that meet operational and regulatory needs
Monitor and analyze performance metrics such as delivery rates, latency, and engagement, and drive continuous improvements
Stay ahead of trends in communication technology and vendor capabilities to identify opportunities for innovation
Own documentation, workflows, and specifications to ensure clarity and accessibility across teams
Act as the main point of contact for communication-related topics across the organization

Requirements

Five or more years of experience in product management, ideally with experience in communication platforms or messaging systems
Strong understanding of multi-channel communication technologies, including email, SMS, and push notifications
Experience managing integrations with third-party vendors and APIs
Excellent leadership and stakeholder management skills, with a proven ability to deliver complex projects in fast-paced environments
Data-driven mindset with strong analytical skills and experience improving KPIs such as delivery success and engagement rates
Highly organized, proactive, and accountable, with a track record of driving initiatives from concept to completion

Nice to have

Knowledge of compliance and security considerations in messaging and communication systems is a plus
iGaming experience is not required but considered beneficial

What we offer

Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
Enjoy a flexible hybrid work schedule after your first three months with us
Benefit from two Free Fridays each year, limited to one per quarter
Daily catered lunch or monthly lunch allowance
Private Medical Subscription
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training
Our office perks include parking, on-site massages, and frequent team-building activities in various locations
Amazing office space complete with its own pool and gym

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