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Product Manager (Network Operational Health and Insights)

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Palo Alto Networks

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Location:
United States , Santa Clara

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

148700.00 - 240525.00 USD / Year
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Job Description:

As a Senior Product Manager for Insights and Automation, you will define and execute the vision for our Proactive Operational Health product line. You will be responsible for a critical solution that ensures the operational health of customer deployments by automating troubleshooting and providing AI-driven remediation across our entire security portfolio. This role is pivotal in shaping how customers maintain and optimize their security infrastructure, from traditional network security to cutting-edge Cloud and AI solutions.

Job Responsibility:

  • Define and champion the product vision, strategy, and roadmap for proactive operational health insights, troubleshooting, and AI-driven remediation solutions
  • Collaborate with cross-functional teams to identify and standardize solutions for common issue scenarios across the Palo Alto Networks platform, ensuring a consistent customer experience
  • Conduct in-depth customer and market research to deeply understand user workflows for operational health management and translate insights into product requirements
  • Own the end-to-end product lifecycle, including writing detailed product requirements (PRDs), defining user stories, and prioritizing features to solve customer problems
  • Partner with GTM teams (Marketing, Sales) to develop compelling messaging and strategies that articulate the value of unified operational health management
  • Drive execution by working closely with Engineering and UX teams, ensuring the timely and high-quality delivery of cross-platform features
  • Monitor and analyze key performance indicators (KPIs) related to product adoption, feature usage, and business impact to inform future roadmap decisions

Requirements:

  • Bachelor's degree in a technical field or equivalent military experience
  • 5+ years of Product Management experience, preferably within enterprise security software or platforms
  • Deep domain expertise in network and security health management, NOC/SOC processes, and troubleshooting workflows in large-scale deployments
  • Strong technical understanding of SaaS and cloud application delivery lifecycle and processes
  • Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences

Nice to have:

  • Direct experience with Palo Alto Networks products (e.g., NGFW, Panorama, Prisma Access, Prisma AIRS)
  • Experience managing products focused on AIOps, ITOM/ITSM, or unified operational health across a broad platform
  • Proven experience driving the UX/UI design for products that consolidate complex operational health data and remediation workflows
  • Active Palo Alto Networks certification (e.g., PCNSE, PCSAE, PCCSE)
What we offer:
  • restricted stock units
  • bonus
  • employee benefits

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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