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Product Manager - Local Government

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NEC Software Solutions

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Location:
United Kingdom , Bracknell

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This job is situated within NEC Government which manages a diverse range of products. These products currently include NEC Revenues & Benefits and Citizen Access (online services). As Product Manager you will be a product champion on one or more of these product areas, reporting to the business lead on a day-to-day basis and liaising with senior management with regards to new product areas.

Job Responsibility:

  • Liaison and communication with customers (and prospective customers) in respect of your products
  • Producing a roadmap for your products
  • Understanding the needs of users and wants of the customers for your products so that you can champion them during the delivery phases
  • Working across all areas associated with these products: business analysis, development, testing, support, technical authors, and pre-sales
  • Understand the current and future needs of our customers
  • Establish and document the detailed business requirements and/or user journeys for each deliverable
  • Specify market requirements for current and future products by conducting user research supported by on-going visits to customers and potential customers
  • Assist in the setting of your product and service roadmaps and ensure that development priorities align to NEC commercial opportunity, customer needs and other market drivers
  • Act as the ‘product champion’ to relevant teams ensuring that they continue to focus on the delivery of product solutions that meet the needs of the marketplace
  • Undertake day to day management and administrative tasks
  • Provide support to sales via up-to-date product content, undertaking internal briefings and supporting responses to tenders
  • Provide regular product updates to support business strategy and decisions
  • Provide a point of contact for internal teams and customers for product enquires
  • Write guides and other documentation for internal and external audiences

Requirements:

  • Previous experience working within the UK Public Sector, with a good knowledge of local government services, specifically the area of Council Tax from a business and legislative perspective
  • A good working knowledge of public sector organisations, where you have shown the ability to understand legal, commercial, and technical literature and communicate this clearly to other team members
  • Excellent inter-personal and communications skills capable of exploring and articulating complex concepts across the various stakeholders of any project.
  • Some knowledge of the end-to-end software development lifecycle
  • Knowledge of a system or solution used by local authorities
  • The ability to liaise and communicate with customers
  • information gathering, presentations, dispute resolution etc.
  • Flexible, adaptable and used to working in an environment where solutions need to be delivered in challenging timeframes
  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.
What we offer:
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/ sell
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A fantastic selection of flexible benefits to suit your individual needs
  • employee assistance programme
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects.

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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