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The Product manager plays a major role in supporting the Contracting team in relationship management with hotel partners by optimizing rates and availability through targeted actions, as directed by Line Managers. To be responsible for either a single destination or a larger geographical area. The area may be changed based on the business's needs. To build and maintain key relationships within the department, as well as inter-company.
Job Responsibility:
Build and maintain direct relationships with hotel partner
Responsible for maintaining contractual hotel allocations, last-minute availability, and overall portfolio availability
Work with Hotels and Contracting Manager on special offers and promotions
Review, accept or negotiate against stop sales
Evaluate production and determine follow-up action
Educate hotel partners on supplier interface and implement training and usage
Undertaking tasks related to the competitiveness report
Undertake regular price comparisons for a given destination always to ensure we have the best rates
Assist with mapping and setting live of contracts. Liaising with relevant teams to see the task through to the end
Requirements:
English at an advanced level
Commercial awareness in the travel industry
Good Microsoft Office knowledge, especially Excel and Outlook
Personal effectiveness with strong communication and influencing skills
Comfortable using phone to negotiate with suppliers
Experience in working in a fast-paced and multi-cultural environment
Proactive, with the ability to offer solutions to issues encountered
Personable with lots of enthusiasm and a “can-do” attitude
Team player
Self- starter
Ability to use multiple systems
Ability to negotiate
Ability to work independently as well as part of the team
Ability to prioritise
Organized with impeccable attention to detail
Numerically astute
Ability to build effective working relations both internally and externally