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Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioral digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements. As an Intern Product Manager at Empatica, you will work with medical devices in a highly regulated industry; you will deal with users with medical conditions that are not the typical tech-savvy early adopters. If this was not challenging enough, the role demands a mix of technical knowledge, first principles thinking, and well-honed product judgment. We are a completely full-stack company: all of the hardware, software, data science, scientific research, logistics, and marketing is under our control. You'll need to learn to talk with all internal stakeholders, prioritizing their needs against market needs, while evolving the products in line with Empatica’s strategy. This internship is ideal for a strong communicator who is customer-focused, highly organized, and eager to tackle challenging problems in fast-paced environments. You’ll support the team in driving product success; whether that means helping draft QA test plans, investigating user feedback to uncover root causes, or contributing to materials that improve how customers understand our products. You’ll gain hands-on experience turning incomplete or ambiguous information into clear, actionable next steps while learning how cross-functional teams collaborate to deliver results.
Job Responsibility:
Prioritizing features, building consensus, and coordinating product schedules with Senior Product Managers, design and engineering teammates to ship high-quality experiences
Discussing technical implementation details with engineers and making trade-offs to strike a balance between meeting customer needs and meeting deadlines
Communicating product plans, benefits, and results to all audiences - within teams, the company, our users, and the press
Prototyping and testing new features/products ideas
Constantly analyzing feedback, whether from the Customer Happiness and Sales teams, or from analytics, beta programs, surveys, to gather user feedback and ideas for improvement
Serving as the voice of the customer within your team and representing your team to stakeholders
Requirements:
Academic background, preferably in Engineering, Economics, Mathematical or Management Engineering
Owner's mindset
Comfortable with responsibility and take action with a high level of complexity and unpredictability
Lead without authority and make stuff happen
Exceptional communicator who can lead cross-functional collaborations from end to end to build consensus and manage expectations
Proven ability to work within teams of people with different backgrounds
Able to use second-order thinking to optimize internal tools to improve the user experience of the final client
Deeply passionate about designing, fixing, improving, and streamlining processes
Fluent in English
What we offer:
Multiple opportunities to be challenged and step up your career