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The Product Manager, Technical owns the ongoing health and management of a portfolio of SaaS data connectors in partnership with Fivetran’s product and engineering teams. You will partner with customers & other product managers to understand customer requirements, set priorities, ensure that requirements are translated into workable epics and stories. You are also the go-to person for engineering and other stakeholders when they have questions on requirements, deliverables, and incidents. This role is a backfill for an existing position and offers an opportunity to step into a well-established team and make an immediate impact.
Job Responsibility:
Monitor the health and performance of the connector portfolio
Work closely with the larger product team to plan and prioritize feature development
Manage product backlog, develop feature requirements and set acceptance criteria
Partner with different stakeholders on internal management communications and business reviews
Work closely with engineering to execute feature improvements
Participate in scrum ceremonies
Partner with engineering to solve incidents
Work with customers for research, connector onboarding and triaging of incidents
Drives for clarity and solutions when faced with ambiguity or challenges
Understand both the technical details and desired business outcomes to drive for results
You will play a key role in the growing and adoption of Fivetran's SaaS Connector Portfolio
Requirements:
Strong SQL skills
Previous experience working as a product manager, product owner, technical program manager, or data analyst role
Experience working with engineering or technical delivery teams
Experience working in an Agile environment
Strong written and verbal communication skills
Organized and great attention to detail
Adaptable, multitasker and problem solver
Great interpersonal skills and ability to collaborate and build relationships
Embody team values of Curiosity, Ownership, Collaboration, Kindness, and Integrity
A deep sense of empathy for the customer, ensuring that all solutions are customer-focused and deliver significant value.
What we offer:
100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.