Job Description
We are seeking a Product Manager to help build and scale Associa’s ink business (currently operating as "ink Print+Mail"). The Product Manager, Ink Solutions will work with ink leadership to define and maintain the mission and vision of the ink business and develop the long-term product strategy to deliver on Associa’s pillars: employee morale, customer retention, customer growth, and profitability. The PM, Ink Solutions will guide software, workflow, and operating platform development to grow and deliver profitable revenue from existing print and mail business, as well as potential future offerings such as signage, apparel, promotional products, and more. This role requires a blend of: software product management, Lean manufacturing mindset, physical goods operations, customer-facing product ownership. The ideal candidate can translate customer needs and production realities into scalable workflows, product requirements, operating dashboards, measurable business outcomes. The ideal candidate is comfortable constantly moving between strategic thinking and tactical execution, while influencing a cross-functional team to move in the same direction. The PM must be adept at engaging with key teams and stakeholders — from Finance, Marketing, and Legal to IT and more — to enable execution of the full business plan. This is a hands-on builder role in an early-stage business inside a larger enterprise. The PM must be comfortable creating structure where it does not yet exist, writing requirements, building operating mechanisms, walking production workflows, analyzing data, and driving execution without a large dedicated product team.
