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Bamboo Health is seeking a Product Manager II – Bridge (Workflow & Utilization Owner) to own the end-to-end workflow performance and product execution across our three pillars. This is a hands-on product ownership role responsible for deeply understanding product capabilities, defining cross-pillar workflow requirements, and driving measurable utilization improvements in live customer environments. You will be accountable for ensuring workflows are technically sound, operationally effective, and fully adopted by customers. This role partners closely with engineering and cross-functional product leads to translating workflow gaps into clear, actionable product requirements. This role ensures that our cross-pillar workflows are not only defined — but fully implemented, adopted, and optimized in real-world use.
Job Responsibility:
Develop and maintain a clear, prioritized workflow strategy aligned with company objectives
Engage directly with customers to understand workflow execution, pain points, and adoption barriers
Create concise PRDs and workflow documentation with clear requirements and expected outcomes
Partner closely with engineering to ensure workflows are scalable, technically sound, and aligned with architecture
Serve as the subject matter expert on cross-pillar workflows and product capabilities
Define and optimize integrated workflows that span multiple products and pillars
Identify workflow gaps and translate them into clear, testable product requirements
Drive roadmap decisions that prioritize adoption, utilization, and real-world workflow performance
Own workflow-level adoption, engagement, and utilization metrics across customers
Diagnose underutilization using usage data and customer feedback and identify required product changes
Ensure delivered capabilities match intended workflow outcomes and support customer success
Maintain strong cross-functional alignment and lead tradeoff discussions to protect end-to-end workflow performance
Continuously refine workflows and establish a data-driven feedback loop between usage, customer outcomes, and roadmap decisions
Identify repetitive tasks and partner with team leads to implement scalable automation solutions
Requirements:
5+ years of product management experience (healthcare technology strongly preferred)
Demonstrated experience writing detailed product requirements and partnering closely with engineering teams
Experience improving product adoption, utilization, or workflow performance in live customer environments
Strong analytical skills with ability to interpret usage data and translate insights into product changes
Comfort operating at both system-level architecture and detailed workflow execution levels
Experience with healthcare transitions, care coordination, or value-based care
Familiarity with workflow design, systems thinking, and operational process optimization
Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows
A forward-thinking, curious mindset with an openness to experimenting with new technologies
Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions
Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments
Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions
The ability to travel periodically for work
What we offer:
Join one of the most innovative healthcare technology companies in the country
Have the autonomy to build something with an enthusiastically supportive team
Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors
Receive competitive compensation including health, dental, vision and other benefits