CrawlJobs Logo

Product Manager II, Post Order Experience

United States, North Bethesda 102000.00 - 130000.00 USD / Year · Job Posted February 17, 2026
Apply Position
Job Link Share

Job Description

Xometry is seeking a Product Manager II, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry.

Job Responsibility

  • Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows
  • Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency
  • Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met
  • Build and iterate on features that proactively address customer pain points and increase CSAT/NPS
  • Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty
  • Act as the voice of the customer internally and develop mechanisms to gather feedback at scale

Requirements

  • 2-5 years of product management experience, ideally with B2B or transactional platforms
  • Experience with order management, fulfillment tracking, or support tooling preferred
  • Strong customer empathy and experience with user-centered product development
  • Familiarity with agile product development, data tools, and experimentation frameworks

What we offer

  • 401(k) match
  • medical, dental and vision insurance
  • life and disability insurance
  • generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
  • EAP
  • other wellbeing resources

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Product Manager II, Post Order Experience

8 matching positions

Product Manager II, Post Order Experience

Xometry is seeking a Product Manager II, Post-Order Experience to own and optimi...
Location
Location
United States , Waltham
Salary
Salary:
102000.00 - 130000.00 USD / Year
cherry.vc Logo
Cherry Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-5 years of product management experience, ideally with B2B or transactional platforms
  • Experience with order management, fulfillment tracking, or support tooling preferred
  • Strong customer empathy and experience with user-centered product development
  • Familiarity with agile product development, data tools, and experimentation frameworks
Job Responsibility
Job Responsibility
  • Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows
  • Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency
  • Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met
  • Build and iterate on features that proactively address customer pain points and increase CSAT/NPS
  • Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty
  • Act as the voice of the customer internally and develop mechanisms to gather feedback at scale
What we offer
What we offer
  • 401(k) match
  • medical, dental and vision insurance
  • life and disability insurance
  • generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
  • EAP, other wellbeing resources
  • Fulltime
Read More
Arrow Right

Events Manager II

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
United States , Bellevue
Salary
Salary:
28.35 - 33.17 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years’ experience in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Greets customer during the event phase and hands off to Event Operations for the execution of details
  • Acts as the liaison between field sales person and customer throughout the event process (pre-event, event, and post-event)
  • Verifies hourly associates understand expectations and parameters for event activities
  • Adheres to all standards, policies, and procedures
  • Verifies billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Participates in customer meetings for assigned groups with guidance from his/her supervisor
  • Monitors group room blocks and meeting space of small assigned groups
  • Encourages associates to provide excellent customer service
  • Sets a positive example for guest relations
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations under the guidance of his/her supervisor
What we offer
What we offer
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • Fulltime
Read More
Arrow Right

Accountant II

Airswift is looking for an Accountant II to support a major client in Artesia, N...
Location
Location
United States , Artesia
Salary
Salary:
Not provided
airswift.com Logo
Airswift Sweden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of three years related experience is required
  • Must have intermediate understanding of accounting practices and procedures with the ability to perform accounting analysis as needed
  • Working knowledge of Microsoft products, experience with accounting and maintenance software, and experience in revenue accounting is preferred
  • Basic reading and writing skills and the ability to perform intermediate mathematical calculations
  • Ability to effectively communicate with others, both written and verbal communication
  • A minimum of a Bachelor’s Degree, in accounting, finance or related field, is required
Job Responsibility
Job Responsibility
  • Prepares journal entries, and maintains general ledger accounts and reconciles sub ledgers for month-end close
  • Reviews, analyzes and develops solutions for problems or variances arising within department
  • Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts, documenting business transactions
  • Provides records of assets, liabilities and other financial transactions to support general ledger and financial statements
  • Reconciles various accounts and enters them into the system, ensuring the integrity of the data and compliance with accounting principals
  • Prepares month-end close by obtaining information from various reports, entering it into the system and verifying that debits and credits balance
  • Audits journal entries, orders, transactions and vouchers, and prepares reports to substantiate individual transactions prior to settlement
  • Coordinates all SAP postings of company’s pipeline and terminal movements, and prepare and review all company’s periodic SAP shipper statements
  • Monitors all company’s Toptech interface feeds into SAP for accuracy and communicate any deficiencies to company’s programmers
  • Evaluates and remedy all company’sSAP movement errors and prepare special month end product movement reports for Manager of Product Distribution
  • Fulltime
Read More
Arrow Right

Admin officer

Administrative Officers are assigned to teams to carry out a variety of general ...
Location
Location
United Kingdom , Bradford
Salary
Salary:
Not provided
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 GCSE passes (or equivalent) grades A*-C
  • NVQ Business Administration level II
  • Administrative experience
  • Relevant computer skills to undertake the level of work required
Job Responsibility
Job Responsibility
  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court/tribunal documents
  • General photocopying and filing
  • Creating and updating records on in-house computer system and data input
  • Post opening and dispatch
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities
  • Preparing meeting agenda, joining instructions, handouts etc
  • Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
  • Assisting court users, supporting listing and rota management, checking files
What we offer
What we offer
  • Paid Holidays and Pension
  • Fulltime
Read More
Arrow Right

Administrative officer

Administrative Officers are assigned to teams to carry out a variety of general ...
Location
Location
United Kingdom , Bradford
Salary
Salary:
Not provided
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 GCSE passes (or equivalent) grades A*-C
  • NVQ Business Administration level II
  • Administrative experience
  • Relevant computer skills to undertake the level of work required
Job Responsibility
Job Responsibility
  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court/tribunal documents
  • General photocopying and filing
  • Creating and updating records on in-house computer system and data input
  • Post opening and dispatch
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities
  • Preparing meeting agenda, joining instructions, handouts etc
  • Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
  • Assisting court users, supporting listing and rota management, checking files
What we offer
What we offer
  • Paid Holidays
  • Pension
  • Fulltime
Read More
Arrow Right

Admin officer

Good administrative staff with excellent customer service skills are vital to th...
Location
Location
United Kingdom , Kingston, Outer London
Salary
Salary:
15.00 - 15.59 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 GCSE passes (or equivalent) grades A*-C
  • NVQ Business Administration level II
  • Administrative experience
  • Relevant computer skills to undertake the level of work required
Job Responsibility
Job Responsibility
  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court/tribunal documents
  • General photocopying and filing
  • Creating and updating records on in-house computer system and data input
  • Post opening and dispatch
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities
  • Preparing meeting agenda, joining instructions, handouts etc
  • Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
  • Assisting court users, supporting listing and rota management, checking files
What we offer
What we offer
  • Holiday and Pension
  • Fulltime
Read More
Arrow Right

Administrative officer

Admin Officer - Bromley Magistrates. This is a temporary contract role until Sep...
Location
Location
United Kingdom , Bromley, London
Salary
Salary:
15.59 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 GCSE passes (or equivalent) grades A*-C
  • NVQ Business Administration level II
  • Administrative experience
  • Relevant computer skills to undertake the level of work required
Job Responsibility
Job Responsibility
  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court/tribunal documents
  • General photocopying and filing
  • Creating and updating records on in-house computer system and data input
  • Post opening and dispatch
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities
  • Preparing meeting agenda, joining instructions, handouts etc
  • Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
  • Assisting court users, supporting listing and rota management, checking files
What we offer
What we offer
  • Holiday
  • Pension
  • Fulltime
Read More
Arrow Right

Admin Officer

Administrative Officers are assigned to teams to carry out a variety of general ...
Location
Location
United Kingdom , Bristol
Salary
Salary:
12.36 - 13.25 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 GCSE passes (or equivalent) grades A*-C
  • NVQ Business Administration level II
  • Administrative experience
  • Relevant computer skills to undertake the level of work required
Job Responsibility
Job Responsibility
  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court/tribunal documents
  • General photocopying and filing
  • Creating and updating records on in-house computer system and data input
  • Post opening and dispatch
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities
  • Preparing meeting agenda, joining instructions, handouts etc
  • Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
  • Assisting court users, supporting listing and rota management, checking files
What we offer
What we offer
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria
  • Fulltime
Read More
Arrow Right