Product Manager, Identity Solutions

• Lead engagement with end users and clients to identify and deliver solutions to core functional areas and user experiences
• Define product requirements by writing detailed user stories and acceptance criteria for software engineers
• Lead the end-to-end lifecycle of product feature development from conception to launch, including testing and iteration
• Embrace a fast-paced, agile development environment, deploying quickly to learn and iterate based on feedback
• Test and review online product upgrades and ensure flawless execution
• Own the product roadmap for specific features or segments of the platform, determining prioritization and ensuring that deliverables are met on time and within scope
• Communicate effectively with business stakeholders to gather requirements, provide updates, and align product vision and strategy
• Develop and maintain comprehensive project communication plans, ensuring transparency and alignment across teams such as UX Design, Engineering, Sales, Marketing, Legal, and other product lines
• Investigate bugs and, when appropriate, identify tactical solutions to production issues impacting users
• Monitor the performance of product features post-launch and continuously seek opportunities for improvement
• Foster a culture of excellence and continuous learning within the team to maintain high standards of work, product quality, and communication
• Maintain awareness of the competitive landscape from a business and legal / compliance perspective
• Step outside the product realm when appropriate to contribute to the team and overall company mission

• Minimum of 8 years of experience in product management, preferably within fintech, wealth management, or related industries
• Strong analytical skills, natural problem solver, with a proven track record of solving complex, ambiguous problems and pushing initiatives to conclusions through innovative solutions
• Expertise with QA testing, comfort with leveraging SQL, and ability to generate conclusions based on data
• Proven track record of managing technical teams and projects, organizing requests and prioritizing
• Detail-oriented, with the ability to write comprehensive user stories and acceptance criteria
• Strong interpersonal skills and capable of building relationships to gain buy in and achieve business results
• A willingness and initiative to become an expert in the alternative investments space, understanding both the product intricacies and wider industry to drive informed decision making
• Demonstrated ability to work collaboratively in a results-driven, entrepreneurial environment
• Experience with agile methodologies and a mindset that embraces quick deployment, learning, and iteration
• Excellent communication skills, with the ability to engage executive management for ideas and resolutions
• A customer-centric approach, with experience engaging directly with clients to gather insights and feedback and a knack for quick and thoughtful problem solving
• Flexible and adaptable, able to manage multiple priorities and adjust to changing demands and timelines
• Desire to grow and take on increasing responsibilities within a rapidly expanding company

Experience of developing KYC/AML solutions a plus

• Equity for all full-time employees
• Annual performance bonus
• Employer matched retirement plan
• Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
• Parental leave
• Unlimited paid time off (PTO)