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We are seeking an experienced Product Manager to own and drive the continued growth of Hover—Tucows' consumer-facing domain registrar and one of the most trusted names in retail domain registration. Hover serves hundreds of thousands of individual and small business customers, offering a clean, no-nonsense experience for buying and managing domain names and email. Built on top of OpenSRS and Enom, Hover operates as a reseller within the broader Tucows ecosystem and plays an important role in how Tucows engages directly with its resellers and end customers. In this role, you'll be responsible for keeping Hover healthy, competitive, and evolving by maintaining and improving core product capabilities while ensuring a seamless customer experience. You'll also play a central role in a key strategic initiative: migrating Hover onto Tucows' next-generation reseller infrastructure, serving as the prototypical reseller implementation that will shape how that platform supports all future reseller partners. This is a high-ownership role for someone who thrives on balancing day-to-day product stewardship with meaningful long-term platform work.
Job Responsibility:
Define, articulate, and own product requirements and contribute to the product vision and roadmap
Work as part of a cross-functional team including engineering, design, marketing, and support through the product lifecycle from ideation to launch and beyond
Translate ideas into clear, actionable product requirements for technical teams, ensuring timely delivery of milestones
Prioritize initiatives based on business value, customer impact, and technical feasibility
Measure and report on product performance, providing insights and recommendations for continuous improvement
Requirements:
5+ years of experience in product management
Experience building platforms or solutions for B2C and/or online retail markets
Demonstrated ability to deliver complex, technical products to market
Excellent communication and collaboration skills, and proven ability to work effectively in cross-functional teams
Strong analytical, organizational, and project management skills
Nice to have:
Strong understanding of domain registration, DNS, internet infrastructure, and related industries
Familiarity with Atlassian suite including Jira and Confluence
Curiosity and familiarity with current AI tools including Claude, Rovo and others
What we offer:
Generous benefits
Reasonable accommodation for individuals with disabilities