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Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech enabler, MPMS operates a scalable, modular platform that supports a global portfolio of prepaid programmes, combining innovation with operational excellence. The MPMS Product team is looking for a Product Manager in the Global Product team focused on supporting and driving the B2B program management capabilities and services. This role is responsible for leading the existing product suite of program management services and global platform capabilities and defining the roadmap of future program management offerings.
Job Responsibility
Manage key services and capabilities within the core program management portfolio
Collaborate with cross-functional stakeholders and manage the continuous improvement of the core program management capabilities suite, taking inputs from around the business
Develop and maintain customer-ready program management related materials to support pipeline opportunities, ad-hoc account queries, and internal product alignment
Creation of detailed product initiatives and acceptance criteria for sizing and prioritisation within our agile framework
Support for product development teams throughout development, with sign off of features against acceptance criteria through agile team demos and testing output
Own the discovery, design, and implementation of global program management changes that impact the platform
Lead key risk mitigating activities identified by the risk management framework as they apply to program management capabilities
Interface with other Product Managers to translate product requirements into technical specifications ensuring mutual understanding and minimizing time to market
Lead key global product initiatives as the voice of business
work closely with technical Product Managers, Customer Delivery, GCC, Legal, Compliance, Fraud, Product Change and other key stakeholders to ensure overall product readiness
Provide support and subject matter expertise on program management related matters, assisting in customer pitches in new markets, supporting initial scoping and evaluations
Partner with relevant teams across the business to assist in changing business processes to align with new product features and capabilities and ensure the product enablement ecosystem and infrastructure are aligned across the business
Requirements
Proven ability to operate with autonomy to identify opportunities, align stakeholders, and deliver results
Deep understanding of prepaid program management
Excellent communication, presentation, and interpersonal skills including the ability to work with and influence people across the organisation
Track record of driving impact in a complex, fast-changing environment where priorities evolve
Proven ability to manage multiple strategic initiatives concurrently
Abide by Mastercard's security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines