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We're looking for a seasoned enterprise product leader to own our enterprise product surface end-to-end. You'll report directly to the Head of Product and be the person who deeply understands what large customers need, shapes what we build for them, and makes sure we deliver it well. This is not a first foray into enterprise — we need someone who has done this before and done it well.
Job Responsibility:
Be the voice of the enterprise customer. Regularly talk to enterprise customers and prospects — discovery calls, QBRs, on-sites. Build the relationships that give you real signal, not secondhand summaries
Own the enterprise roadmap. Define what we build for large customers, make the trade-off calls, and drive execution with engineering and design
Bring the context. Synthesize what you're hearing across customers into clear themes and opportunities. Present findings with conviction and rigor
Equip sales, support, and marketing so they can effectively communicate and win with enterprise customers
Scope ruthlessly. Enterprise needs are sprawling — your job is to find the smallest thing we can ship that unlocks the most value
Check with users and metrics to learn what works, what should be iterated on, and what should be killed
Requirements:
You are absolutely passionate about AI and constantly experiment to find new ways to work more efficiently with it
10+ years experience in the software industry, with significant time spent on enterprise products
A proven track record of leading enterprise product strategy at a B2B SaaS company — you've built the features, managed the trade-offs, and earned the trust of large customers before
Technical fluency — you program or have programmed in the past
Exceptional product and operational judgment
Strong root-cause and systems thinking
Deep comfort talking to enterprise customers — you're energized by being in front of senior stakeholders, not drained by it