Product Manager EMEA

• Own product initiatives from idea through discovery, delivery, launch, and ongoing improvement
• Develop and maintain the product roadmap in alignment with business goals
• Write clear product definitions
• Prioritise needs across customers, features, technical improvements, and operational efficiency
• Define product pricing and positioning with input from key stakeholders
• Translate product strategy into detailed requirements, user journeys, and prototypes
• Lead the product development cycle from discovery to launch and iteration
• Prioritise work based on customer impact and business value
• Manage roadmaps, releases, beta testing, and pilot programmes
• Build a strong understanding of the customer experience and identify opportunities to improve it
• Use customer behaviour, usage trends, and feedback to inform product decisions
• Analyse data to identify issues, opportunities, and new feature ideas
• Define and track KPIs that measure product and business impact
• Build trust and buy-in for the product vision across the business and with external partners
• Lead discussions to gather business and technical requirements
• Address escalations by framing problems clearly and supporting solution development
• Share product and market insights with stakeholders
• Gather client feedback and share insights with internal teams
• Track key client success measures, including usage, satisfaction, and retention
• Represent the client voice in product and service discussions

• Proven experience in product management and product development
• Strong communication and stakeholder management skills
• Customer-focused with strong empathy and commercial awareness
• Confident, proactive, and detail-oriented
• Comfortable working in a data-driven environment
• Able to interpret feedback and turn it into practical recommendations
• Strong research and analytical skills
• Experience managing digital asset workflows or similar product/process solutions
• Strong collaboration skills and a track record of working well across teams
• Able to manage multiple priorities in a fast-paced environment
• Self-starter with strong problem-solving skills and the ability to work independently
• Experience in travel is desirable

Experience in travel is desirable