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The Data Quality and Control Product Manager is responsible for driving the product vision, capability roadmap and value for the ICRM Data Programme. They will work with our client stakeholders in ICRM to develop the ‘why’ behind the surveillance product and be a champion for the delivery of value to the ICRM Data Program. They will make strategic decisions for the final product empowering the Product Owners and Engineering Teams to determine ‘how’. The Product Manager will clarify the strategic visions and needs to be available for the team to clarify the requirements. They will deploy new products, maintain and enhance existing products, drive awareness and usage and measure the product performance ensuring positive user experiences
Job Responsibility:
Drive the product inception process for new products, services and upgrades by preparing the business case feasibility study, collaborating with key stakeholders to develop the communication strategy and roll-out approach, detailing the product offering and preparing the product financials
Own the product / value stream vision which will be the north star for driving strategic outcomes for the Agile Release Train and Scrum Teams
Lead the product functional design process and create the product (Capability and Feature) roadmap based on an intimate knowledge of the users and technology
Create enhancement opportunities by reviewing existing metrics, analysing trends and performance dashboards
strive for continuous improvement in product service level targets and offerings
Work in an agile environment by continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
Create features and functionalities which enable achieving business goals by collaborating with stakeholders across ICRM and Citi
Create and own the Agile Release Training (Capability and Feature) backlog prioritising features which enable maximising the business value
Facilitate Agile Release Train backlog decomposition sessions with Senior Technology Leaders, architecture and other key stakeholders to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large capabilities and features for the Product Owners and Scrum Team
Track and report product performance post-launch to evaluate / request future investment
Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
Develop the culture of using OKRs to ensure the Scrum Teams align on the purpose of the work and cascade feedback related to risk and dependencies
Participate in Agile Release Train and Scrum events representing the Product, and alignment with the Product Manager vision
Inspire the team to deliver upon the goals
Track the delivery of strategic global and regional product programs and decommissioning of non-strategic products and conduct annual product assessments with all parties/teams involved in the product lifecycle
Actively contribute towards self-development by creating and following development plans based on discussions with management
Provide role clarity and set clear performance expectations that measure success, engaging team members with the priorities for the function and acting as the technical point of contact for new products and technologies
Some roles will be people leader with direct report accountability
Requirements:
Bachelor’s degree or equivalent with customer centric mindset to focus on client needs
10+ years working in agile culture with 5+ years of relevant experience working as a lead Product Owner or Product Manager
Demonstrated ability to prioritise the items which maximise business value while receiving requests from multiple stakeholders at the same times
Possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment
Excellent problem solving and decision-making skills
In depth analytical skills with the ability to synthesise findings
Successful track record of developing products within deadlines and commitments
Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives
Expertise with agile tools suites including JIRA, MS Teams or similar agile management tooling
Experience with agile testing and technical engineering techniques (TDD, BDD) tools a plus
Product Owner and Product Manager certifications i.e. SAFE, desirable
Nice to have:
A passion for learning and a desire for personal growth, through self-study, formal classes, or on-the-job training
Be an active leader in the product owner community and be a mentor for the team level PO to build the skills through knowledge sharing sessions and on job support
What we offer:
Award winning pension
On-site health services
Private medical insurance packages to suit your personal circumstances
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