Product Manager - Customer Engagement Job at KMD Poland (Ballerup)

Sr Product Manager / Principal Product Manager - Evisort AI

You will orchestrate the vision, strategy, and roadmap execution within our suit...

Location

Canada; United States , Vancouver; Seattle; Atlanta; Toronto

Salary:

135700.00 - 244200.00 CAD / Year

Workday

Expiration Date

Until further notice

Requirements

8+ years of experience in Product Management
Deep domain expertise in generative AI, including a proven track record of assessing market opportunities and defining product strategies specifically for generative AI-powered solutions
Extensive experience building and launching generative AI products, including proficiency with LLMs and other generative models
10+ years of experience in Product Management
Domain expertise in generative AI, including a proven track record of assessing market opportunities and defining product strategies specifically for generative AI-powered solutions
Experience building and launching generative AI products, including proficiency with LLMs and other generative models
Deep domain expertise in generative AI, including a proven track record of assessing market opportunities and defining product strategies specifically for generative AI-powered solutions
Extensive experience building and launching generative AI products, including proficiency with LLMs and other generative models
Experience defining and tracking key metrics for generative AI products, demonstrating a clear understanding of their business impact and value proposition
Experience as a former startup founder with a proven track record of bringing "0 to 1" features to market is an asset

Job Responsibility

Orchestrate the vision, strategy, and roadmap execution within our suite of Contract Intelligence & Analytics features
Create and implement a comprehensive product vision and strategy for the portfolio tailored to the business needs of a diverse set of enterprise customers
Establish strong and positive relationships with engineering, data science, product management, design and product marketing teams to implement the vision, strategy and roadmap
Partner with the Evisort data science team as they develop new artificial intelligence models, using domain knowledge to influence product decisions
Collaborate closely with a diverse set of people including domain experts, technology teams, and external collaborators to align on specific needs of customers
Be responsible for the ideation, design, and implementation of new AI products and features, incorporating generative and predictive AI technologies to address the various challenges at major companies
Define product requirements based on industry trends, compliance standards, and customer feedback
Clear articulation of various monetization strategies to increase revenue, coupled with tactical execution within Evisort’s Contract Intelligence portfolio to achieve these business goals
Stay informed about advancements in generative and predictive AI, machine learning, and the broader legal tech landscape
Conduct market research to find opportunities and challenges unique to the targeted industry

What we offer

Eligible for the Workday Bonus Plan or a role-specific commission/bonus
Annual refresh stock grants

Fulltime

Product Manager / Senior Product Manager, Growth

You'll join our Product Growth team to help build the mechanics that turn Heidi ...

Location

Australia , Sydney

Salary:

Not provided

Heidi

Expiration Date

Until further notice

Requirements

Comfort with ambiguity
Excellent design thinking
Intellectual curiosity & an obsessive learner
A strong bias for action
A founder mindset
Strong analytical skills with comfort using data, experimentation, and data informed decision making
Clear written and verbal communication, with the ability to distil complex analysis into actionable insights

Job Responsibility

Define the approach and strategy for your pod (Distribution, Engagement, Monetisation, or First Time Experience)
Develop a clear understanding of Heidi’s future state and identify the obstacles between today and making that vision a reality
Partner closely with Product, Design, and Engineering to ship quickly and measure rigorously
Analyse user behaviour to uncover friction points and opportunities across the user journey
Run experiments to improve key metrics such as signup conversion, week two retention, feature adoption, and self serve revenue
Evangelise your work by sharing customer stories, building dashboards, and helping your team understand the impact of what you are building

What we offer

Flexible hybrid working environment, with 3 days in the office
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career

Fulltime

Product Manager / Senior Product Manager, Growth

You'll join our Product Growth team to help build the mechanics that turn Heidi ...

Location

Australia , Melbourne

Salary:

Not provided

Heidi

Expiration Date

Until further notice

Requirements

Comfort with ambiguity
Excellent design thinking
Intellectual curiosity & an obsessive learner
A strong bias for action
A founder mindset
Strong analytical skills with comfort using data, experimentation, and data informed decision making
Clear written and verbal communication, with the ability to distil complex analysis into actionable insights

Job Responsibility

Define the approach and strategy for your pod (Distribution, Engagement, Monetisation, or First Time Experience)
Develop a clear understanding of Heidi’s future state and identify the obstacles between today and making that vision a reality
Partner closely with Product, Design, and Engineering to ship quickly and measure rigorously
Analyse user behaviour to uncover friction points and opportunities across the user journey
Run experiments to improve key metrics such as signup conversion, week two retention, feature adoption, and self serve revenue
Evangelise your work by sharing customer stories, building dashboards, and helping your team understand the impact of what you are building

What we offer

Flexible hybrid working environment, with 3 days in the office
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career

Fulltime

Sr. Global Brand Engagement Manager, Customer Trust External Relations

Amazon's Customer Trust External Relations organization is looking for a Global ...

Location

United States , Seattle

Salary:

115600.00 - 160000.00 USD / Year

myGwork - LGBTQ+ Business Community

Expiration Date

Until further notice

Requirements

7+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Proven working knowledge of IP protection legal and regulatory landscape.

Job Responsibility

Develop and maintain key relationships with external stakeholders including global brands on customer trust issues
Work with global external stakeholders to develop strategies for tackling unique industry challenges
Develop policy recommendations to improve both reactive and proactive enforcement, maximize automation, and efficiency in resolving brand owner concerns, and identify and achieve measurable outcomes
Work closely across Amazon on processes and tools to identify threats to brands and to Amazon's customers and sellers
Partner with Legal and Investigations to quickly handle and resolve critical and time-sensitive escalations
Liaise with internal business teams to address vendor concerns
Participate in conferences and external meetings focused on product integrity issues. This will include frequent domestic and international travel (~25%)
Develop and deliver educational and training materials for both internal and external consumption.

What we offer

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave.

Fulltime

New

Sales & Customer Engagement Manager - HARGROVE

The Sales & Customer Engagement Manager is responsible for identifying, sourcing...

Location

United States , Lanham-Seabrook

Salary:

93065.00 - 120984.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent
3+ Years’ experience in Sales
Seasoned Sales Professional with a go get/hunter sales mindset
Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking
Experience in shifting focus and the vision to adapt as needed with changes in the business
Existing non-preferred/strategic account relationships preferred
Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered
Experience working within a team environment to over-deliver on desired results
Experience providing a high-level of customer service and having a “yes” approach to finding solutions
Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders

Job Responsibility

Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts
Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution
Manage demonstrations to introduce Hargrove, Hargrove's approach, and solutions as relevant to each contact
Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target events using personal networks, contacts from industry relations activities, and unassigned contacts
Understand customer’s needs and goals to create an event experience that best aligns Hargrove resources and solutions, while driving customer awareness and adoption
Identify and develop additional event leads via targeted prospecting
Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN
Advocate for Hargrove solutions in the industry, through speaking, networking, or attending events as needed
Actively network and generate new contacts, making valuable introductions to Hargrove while also working the existing database to ensure customers are shown the maximum partnership value
Oversee the sales process for identified opportunities and key account assignments

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Product & Engagement Manager

The Walt Disney Company, together with its subsidiaries and affiliates, is a lea...

Location

United Kingdom , London

Salary:

Not provided

Disney

Expiration Date

Until further notice

Requirements

Successful track record in product and/or working within a global matrix for product prioritisation
Experience in product environment
Results-focused with extensive experience in test and learn at a customer level
Thrives through working in cross-functional / multi-territory teams, ideally experience in an international matrix organisation
A deep understanding and interest in latest technology and digital businesses, awareness of the unique challenges of a consumer subscription business essential
Understanding of market nuances and dynamics to deliver a global strategy while also balancing local adaptions to drive local results
An outstanding data driven approach to understand customer behaviors
Analytical mindset
Strategic thinker
Strong presentation and communication skills

Job Responsibility

Own the payments and commerce strategy across EMEA, ensuring the optimal mix of local payment methods in each market
Partner with global, regional, and local stakeholders to shape the payments roadmap
Use data and insights to inform strategy, prioritise initiatives, and influence decision-making
Monitor market performance, analyse key KPIs, and identify opportunities to improve payment success rates and customer outcomes
Closely collaborate with the global team to optimize and drive the experimentation roadmap to reduce preventable customer churn related to billing and payment issues
Scope and define initiatives that reduce failed payments and improve the overall billing experience
Partner with global and regional teams to plan and deliver product features for Disney+ across EMEA
Collaborate with legal, compliance, and privacy teams to ensure product features meet all local market requirements
Lead complex product initiatives, setting priorities and aligning multiple stakeholder groups
Work cross-functionally to deliver product updates, ensuring successful launches with appropriate local market adaptations

What we offer

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST

Fulltime

AI Product Manager & Customer Success

Location

Portugal , Porto

Salary:

Not provided

Metyis

Expiration Date

Until further notice

Requirements

3 to 5 years of experience in project management, product management, or a business analyst role, with direct exposure to AI or technology-driven projects
Strong ability to bridge the gap between technical teams and business stakeholders, translating complex requirements in both directions
Solid understanding of AI concepts, tools, and workflows, sufficient to engage meaningfully with data scientists, engineers, and architects
Experience with agile methodologies, product backlogs, and sprint-based delivery
Excellent organizational skills and the ability to manage multiple workstreams simultaneously in a fast-paced environment
Experience prioritizing features or use cases based on user value, technical feasibility, and ROI
Ability to manage stakeholder expectations in complex environments
Strong written and verbal communication skills, including the ability to produce professional documentation and presentations
A client-focused mindset with a genuine interest in ensuring end-users derive real value from AI products
Fluency in English

Job Responsibility

Translate business requirements into detailed technical specifications for AI use cases and workflows, working in close collaboration with business and technical stakeholders
Identify opportunities to transform existing business challenges into AI-powered solutions, applying creative problem-solving and domain knowledge
Define and manage acceptance testing, non-regression protocols, and quality assurance processes to ensure AI solutions perform as expected in production
Produce clear marketing and communication deliverables such as documentation, presentations, and user guides that support adoption and change management
Coordinate and monitor AI project implementations in close collaboration with relevant local and central stakeholders, ensuring timelines, budgets, and scope are respected
Oversee the seamless integration and management of AI systems in production, coordinating between data teams, IT, and operational users
Track the performance of deployed AI solutions, identify issues or improvement opportunities, and feed insights back into the product roadmap
Participate in, and potentially lead, dedicated project governance forums, representing both the product and the client success dimension

What we offer

A hybrid role at the crossroads of AI product management, operational delivery, and client success, with real end-to-end ownership
Close collaboration with both technical teams and senior business stakeholders, giving you broad exposure to the full AI product lifecycle
The chance to drive AI adoption at scale across a large international organisation, with measurable business impact
A stimulating environment where you will continuously learn, grow, and shape how AI is operationalised in practice
Access to Metyis' global community of AI and digital experts

Fulltime

Enterprise Customer Engagement Manager

The Enterprise Customer Engagement Manager will guide enterprise customers throu...

Location

United States , Chicago

Salary:

75000.00 - 100000.00 USD / Year

Built In

Expiration Date

Until further notice

Requirements

4+ years of experience in customer success, account management, implementation, solutions consulting, or a client-facing SaaS role
Experience managing complex enterprise customer relationships with multiple stakeholders
Strong project management and organizational skills with exceptional attention to detail
Excellent communication and presentation skills, including experience leading customer trainings or demos
Ability to navigate ambiguity, prioritize effectively, and collaborate cross-functionally in a fast-paced environment

Job Responsibility

Lead onboarding and implementation for enterprise customers, ensuring a smooth transition from post-sale through launch
Guide customers through platform setup, training, and best practices to drive adoption and long-term success
Build and manage project plans with clear milestones, timelines, and accountability across stakeholders
Run customer check-ins and business reviews focused on utilization, performance, and optimization opportunities
Monitor customer engagement and proactively identify risks, escalations, and growth opportunities throughout the customer lifecycle
Partner cross-functionally with Sales, Product, Support, Marketing, and Brand Studio teams to deliver a seamless customer experience
Support enterprise sales efforts through discovery calls, strategic product demos, and consultation on custom implementations and ROI

What we offer

unlimited/flexible PTO
paid holidays
wellness days
annual Recharge Week
year-round Half-Day Fridays
hybrid/remote options
flexible schedules
medical coverage
dental coverage
vision coverage

Fulltime

Select Country

Product Manager - Customer Engagement

Job Description

Job Responsibility

Requirements

Looking for more opportunities?