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Product Manager, CRM

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Awin Global

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Location:
Netherlands; Germany; United Kingdom; Italy , Amsterdam ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The Salesforce Product Manager combines strong product and operational process expertise with creative problem-solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. Working in a fast-paced, global environment, this role brings teams together, leads stakeholders across functional while driving meaningful outcomes in a complex and evolving systems landscape.

Job Responsibility:

  • Act as primary product linkage between business stakeholders, the Salesforce team, and Product & Technology, ensuring business priorities are clearly understood and reflected in the CRM roadmap
  • Support the definition, maintenance, and delivery of the CRM roadmap, working closely with CRM and Billing & Payments leadership and teams, to surface synergies and address cross-team dependencies early
  • Lead structured assessments of current (“as-is”) business processes and contribute to the definition of future (“to-be”) processes, helping identify opportunities, benefits and impacts of proposed changes
  • Translate commercial, contractual, and operational needs, challenge assumptions and translate them into clear, actionable product requirements that support effective delivery within a complex systems landscape
  • Work closely with the Salesforce Business Partners and engineering teams to ensure solutions align with agreed process models and integrate effectively across platforms
  • Support scalable and well governed CRM data foundations that enable reliable reporting, analytics, and downstream use cases
  • Drive change and adoption by promoting new ways of working, supporting users through transitions, and helping teams realise value from the CRM platform
  • Clearly communicate priorities, progress, trade-offs, and outcomes to a broad set of stakeholders through strong narratives and data-backed decision making

Requirements:

  • 3+ years of product management experience, with hands-on involvement in CRM products, Salesforce experience preferred
  • Strong product mindset, with the ability to frame problems, make trade-offs, and keep teams focused on outcomes in complex system landscape
  • Experience translating complex business, contractual, or operational needs into clear product requirements, roadmaps, and prioritized backlogs
  • Data-driven approach, using data to inform decisions while applying sound business judgement where information is incomplete
  • Demonstrated analytical and problem-solving skills, able to identify gaps and contribute practical, scalable solutions to cross-functional challenges
  • Strong communication skills, with the ability to create clear product narratives, explain trade-offs, and support stakeholders through change
  • Confidence working with and influencing a broad set of stakeholders across technical and non-technical teams in a global environment
  • Adaptability to changing priorities and environments
  • Strong analytical skills with the ability to interpret complex information
  • Client-oriented mindset with a focus on delivering value
  • Experience working in cross-functional teams and engaging stakeholders plus strong negotiation and influencing skills
What we offer:
  • Flexi-Week and Work-Life Balance: four-day Flexi-Week at full pay and no reduction to annual holiday allowance
  • variety of different paid special leaves
  • Flexi-Office: international culture and flexibility through hybrid/remote work possibilities to work across Awin regions
  • Health & Well Being: access to various initiatives and sports offers
  • Development: extensive training suite Awin Academy covering a wide range of skills
  • Remote Working Allowance: monthly allowance to cover running costs and support for setting up remote workspace
  • Appreciation: peer-to-peer program to thank and reward colleagues by sending a voucher

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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