Product Manager - Credit Risk Team

• Own product initiatives end-to-end - work with customers, carriers, and internal teams to define problems, write clear requirements, and drive delivery of features across the TRUST platform.
• Translate business workflows into software - develop deep understanding of trade credit insurance processes (A/R files, debtor limits, claims, reporting) and turn them into intuitive product experiences.
• Lead cross-functional execution - partner with engineering, design, customer success, and sales to prioritize the initiative roadmap, clarify requirements, and ensure features are delivered and adopted by clients.
• Continuously improve product processes, including ideation discovery, stakeholder communication, backlog grooming, ticket clarity, testing, documentation, and internal communications.
• Monitor product usage and health signals to inform enhancements, improve onboarding and compliance workflows, and proactively address issues

• 7+ years’ experience in software product development environments, with at least 4 years as a B2B SaaS Product Manager, preferably in complex industries such as fintech, compliance, or enterprise platforms.
• Proven ability to write detailed business requirements, map workflows, and reason through edge cases.
• Experience collaborating with engineers and delivering features in an agile environment
• Excellent written communication, comfortable writing specs, tickets, updates
• Strong track record of leading cross-functional efforts involving Sales, CS, and external stakeholders
• Experience with tools such as Jira, Figma, Confluence.
• Due to the initiative ownership, performance expectations, and high visibility of this position, the role regularly works outside of business hours to successfully perform essential duties.
• Occasional travel for meetings.
• Experience in financial services, trade credit, insurance, or lending (preferred)

Experience in financial services, trade credit, insurance, or lending