CrawlJobs Logo
Geico Logo Geico · IT - Software Development

Product Manager Claims

United States, Washington, DC 88150.00 USD / Year · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

We are searching for an accomplished and strategic Product Manager or Senior Product Manager to work with our claims technical team and our telecommunications team to transform and enrich our claims phone systems. The ideal candidate would have experience in working with advanced contact centers and claims platforms. In this role, you will partner with engineering, data science, claims, telecom and our partner vendors to more deeply integrate and transform the way our customers interact with us. We expect this role to bridge the gap between our operational users and our technical partners, to write effective and accurate requirements and create a vision for the future of communication.

Job Responsibility

  • Lead cross-functional teams to design, develop, and launch telecommunication applications and solutions
  • Translate strategic business objectives into actionable product requirements and roadmaps
  • Identify and champion opportunities to implement intelligent automation, AI and workflow optimization
  • Establish and monitor key success metrics, such as handling time, call rates, call types, task completion rates
  • Collaborate closely with engineering and machine learning teams to refine requirements to drive business outcomes

Requirements

  • Bachelor’s degree
  • Minimum 5 years of experience in Product Management, with a strong track record in developing and scaling solutions for business problems
  • Demonstrated success in building consumer-facing web and mobile applications, with a customer-centric and ownership mindset
  • Experience managing the product lifecycle from ideation through delivery and scaling
  • Expertise in using quantitative and qualitative data to inform product decisions and drive innovation
  • Exceptional communication and influencing skills, with comfort engaging senior business and technology stakeholders

Nice to have

  • MBA or equivalent experience
  • Extensive experience in architecting and launching contact center migrations or contact center optimization
  • Claims Experience as an adjuster or in the product space
  • Proven ability to lead large-scale, cross-functional initiatives

What we offer

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
Geico - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Product Manager Claims

8 matching positions

Data Product Manager - Claims

Are you looking for a new challenge? Fancy helping us shape the future of motor ...
Location
Location
Italy , Milan
Salary
Salary:
Not provided
prima.it Logo
Prima
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven Experience (2-3 years): You have a background in Data Product Management, or analogous roles
  • Analytical Mindset: You are "data-native." You think in terms of metrics, data quality, and model performance, and you know how to measure the success of a data product
  • Strategic Coordination: You excel at managing complex dependencies and demanding Product Stakeholders. You can align with an Infrastructure peer on technical constraints while keeping business stakeholders focused on the value proposition
  • Technical Fluency: Previous experience in a technical hands-on role such as Data Analysis, Data Scientist, Data Engineer, or Software Developer. You are comfortable discussing APIs, data pipelines, and machine learning workflows with engineers and data scientists without getting lost in translation
  • Communication & Leadership: You can tell a story with data, persuading others and driving consensus across different departments and seniority levels
Job Responsibility
Job Responsibility
  • Bridge Stakeholders & Tech: Act as the primary interface between Data Consumers (Data Scientists, Business Analysts, …), and Engineering to ensure data products are scalable, reliable, and aligned with company goals
  • Own the Data Lifecycle: Oversee the end-to-end process of Data Product development, from initial discovery and modelling to monitoring performance and impact
  • Drive Data Product discoverability and self-serving: support self-serving of Data Products, by continuously improving the tools (e.g., data catalog, data dictionary), and the Data Product consumer orientation
  • Manage data quality + change: define quality checks, monitoring, and alerting, communicate breaking changes proactively
  • Foster a Data Culture: Translate complex technical concepts into actionable business insights, ensuring that every product decision is backed by solid data evidence
What we offer
What we offer
  • Work Your Way: Enjoy full flexibility – work from home, the office or a mix of both. Plus, work from anywhere for up to 30 days a year
  • Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you
  • Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support
Read More
Arrow Right

Product Manager, Claims and Enrollment

We are seeking a product manager to own one of Stedi's products end-to-end. You ...
Location
Location
United States
Salary
Salary:
Not provided
stedi.com Logo
Stedi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Substantial product management experience at a healthcare B2B software company with a track record of delivering successfully-adopted UI and/or API products
  • 2+ years working in healthcare, specifically revenue cycle management, at a digital health provider strongly preferred
  • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field strongly preferred
  • Have an established, demonstrable track record of driving product adoption and managing a product roadmap
  • You can translate complex customer requirements to a highly technical audience
  • Highly curious
  • not satisfied with getting something to work, you want to understand why it works and how to make it high quality
  • You thrive in an ambiguous environment and lean on automation to eliminate toil
Job Responsibility
Job Responsibility
  • Own the product roadmap for substantial portions of our clearinghouse offering
  • Report directly to the CEO and work closely with the Head of Engineering to develop product direction
  • Be the primary author of complex, technical product and business documents (e.g. PR/FAQs, BRDs, GitHub tickets)
  • Work with our healthcare customers to gather feedback and requirements and translate them into actionable product
  • Work with our design team to develop mockups and wireframes, and our engineering team to prioritize and deliver features
  • Measure product performance to track adoption and identify areas of investment
  • Own metrics related to product adoption/engagement
  • Support and provide expertise on other product initiatives, helping to advance Stedi’s overall product suite
  • Fulltime
Read More
Arrow Right

Senior Product Manager Claims AI

Are you looking for a new challenge? Fancy helping us shape the future of motor ...
Location
Location
Italy , Milan
Salary
Salary:
Not provided
prima.it Logo
Prima
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience: 4+ years delivering complex tech products end to end, as a PM, Data Scientist or related roles
  • Strong analytical mindset: highly data driven, comfortable with metrics, trade-offs, and structured problem solving
  • AI-aware product leader: familiarity with LLMs, ML concepts, or AI-powered workflows is important
  • Technically confident: can engage deeply with engineers and data science teams on architecture, constraints, and feasibility
  • Excellent communicator: can clearly explain complex technical and strategic topics, fluent in Italian and English
Job Responsibility
Job Responsibility
  • Roadmap definition: define and evolve the roadmap for AI-driven and automated claims capabilities
  • Turn data into product decisions: use quantitative analysis, experiments, and insights to prioritise problems, validate solutions, and measure impact
  • Drive AI adoption at scale: lead initiatives that replace manual workflows with smart automation, combining rules, ML models, and LLM-based systems
  • Deliver with engineering and data science: collaborate daily with a cross-functional agile team to ship reliable, production-grade AI features
  • Partner with the business: work closely with Claims teams to deeply understand processes, pain points, and regulatory constraints, translating them into impactful product solutions
  • Contribute to strategy: help shape Prima’s broader Claims product strategy, identifying where emerging technologies can unlock step-change improvements
What we offer
What we offer
  • Work Your Way: full flexibility – work from home, the office or a mix of both
  • work from anywhere for up to 30 days a year
  • Grow with us: access to learning resources, mentorship and a growth plan tailored to you
  • Thrive and perform: private healthcare, gym discounts, wellbeing programs and mental health support
  • Fulltime
Read More
Arrow Right

Product Manager Health Plan - HP Product Management

Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business or related field required
  • Master’s Degree Business Administration or related field preferred
  • Direct experience with ACA Individual Marketplace products required
  • Strong knowledge of ACA regulations and CMS filing requirements required
  • Experience working with actuarial pricing and financial modeling concepts required
  • Strong analytical skills required
  • Demonstrated cross-functional leadership skills required
  • Experience with risk adjustment and reinsurance programs preferred
  • Knowledge of state-based exchanges vs. federally facilitated marketplace models preferred
  • Familiarity with SERFF rate filing preferred
Job Responsibility
Job Responsibility
  • Provide a collaborative link between business strategy, operations and technology teams by designing, implementing and maintaining health insurance products
  • Work with stakeholders to prioritize and implement product and system enhancements to increase operational efficiencies, maintain regulatory compliance and increase covered lives
  • Ensure products are competitive, compliant with federal and state regulations, financially sustainable, and aligned with member and market needs
  • Keep informed of federal and state regulatory changes and establish the best path to compliance
  • Represent CHRISTUS Health Plan with regulatory agencies
  • Provide leadership and product expertise for product development, compliance, operational improvements, claims management, vendor management, product documentation, and system releases
  • Collaborate with business stakeholders to establish and maintain member-facing functions and tools
  • Define, track and communicate key product and financial performance indicators
  • Make prioritization decisions based on product information and team metrics
  • Work within product budget
  • Fulltime
Read More
Arrow Right
New

Principal Product Manager

As a Principal Product Manager, you will play a pivotal role in shaping Coursera...
Location
Location
United States
Salary
Salary:
180800.00 - 273500.00 USD / Year
coursera.org Logo
Coursera
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of product management experience, with a meaningful portion in assessment, measurement, or skills validation products
  • You have experience building, using, or experimenting or shipping AI-powered or LLM-integrated products, including familiarity with LLM-as-judge evaluation methods and their failure modes
  • Deep understanding of how skill and competency measurement works — not just completion tracking, but defensible claims of capability
  • Demonstrated ability to define rubrics, evaluation frameworks, or structured measurement systems at scale
  • Strong external communication skills
  • able to represent product methodology credibly to enterprise security teams, skeptical customers, and regulatory reviewers
  • Proven track record moving quickly in an early-stage or startup-pace environment while maintaining rigor
Job Responsibility
Job Responsibility
  • Define and drive product strategy and own the roadmap for a high priority area of the Coursera platform, such as mobile, AI-powered assessment or agentic enterprise integration
  • Translate customer insights and market trends into integrated solutions that can scale to serve millions of learners and customers around the world
  • Lead execution from ideation and analysis through development and launch, delivering measurable outcomes
  • Partner with Engineering, Design, and Data teams to deliver AI-powered product features and experiences
  • Leverage data and customer feedback to inform decisions and continuously improve
  • Mentor peers and contribute to building a high-performing product organisation
  • Fulltime
Read More
Arrow Right

Claims Manager, Accident & Health

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a ...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
bhspecialty.com Logo
Berkshire Hathaway Specialty Insurance
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum 7 years’ experience handling Accident & Health claims
  • A high level of professionalism and responsibility
  • Strong customer service and interpersonal skills
  • Strong business acumen and an understanding of claims as a contributor to an overall insurance operation
  • Excellent interpersonal communication and leadership skills
  • Ability and willingness to work collaboratively in a team environment as well as independently to achieve results and provide excellent customer service
  • Relevant ANZIIF or tertiary qualifications
Job Responsibility
Job Responsibility
  • Lead a team of claims professionals managing Accident & Health claims in line with BHSI Claims Service Standards and relevant regulatory requirements
  • Set expectations, coach and develop teammates
  • Drive high levels of customer service, technical quality, and claims performance
  • Collaborate with the broader BHSI Accident & Health lines team including underwriting and actuaries on claims trends, portfolio development, policy wordings and risk issues
  • Oversee internal and external dispute resolution matters
  • Meet and participate in meetings with our customers and broker partners to communicate our 'Claims is Our Product' promise
  • As needed travel to customer / broker meetings, conferences and industry events
What we offer
What we offer
  • A competitive package and exciting growth opportunities for career-oriented teammates
  • A liberating, fast-paced culture, centered on always doing the right thing for our customers, teammates and our business
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasises individual excellence in a team framework
  • Fulltime
Read More
Arrow Right

Technical Product Manager III

The Technical Product Manager (TPM) III serves as a strategic bridge between bus...
Location
Location
United States , Los Angeles
Salary
Salary:
207808.00 - 353272.00 USD / Year
lacare.org Logo
L.A. Care Health Plan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or Related Field
  • At least 10 years of experience in a health plan, payer organization and/or health system, ideally as a Technical Product Management or similar role
  • Experience in at least one of the following healthcare domains: Customer Engagement / Front Office Operations: enrollment and eligibility, call center, member/provider portals, member outreach, appeals and grievances, sales/marketing portals
  • Health Services Delivery and Quality Oversight: care management, population health, behavioral health, pharmacy, UM authorizations, quality oversight
  • Provider Network Operations / Data: provider portals, provider data management & network operations enablement, Prior Authorization Interoperability (PAI) submission workflows
  • Finance / Claims / HR / Compliance Enablement: claims processing & payments, payment integrity, encounter processing, billing/reporting, HR/compliance systems
  • Proven experience translating complex business needs into clear problem statements that enable technically ready requirements for IT and development teams
  • Experience delivering enterprise digital solutions that improve member and provider experience, operational efficiency, and maintain regulatory compliance
  • Experience with agile product management frameworks, backlog prioritization, sprint planning and related tools, including prior exposure to health plans or health system digital solutions
  • Experience collaborating with cross-functional business and IT teams to drive enterprise solution delivery and ensure alignment with organizational priorities
Job Responsibility
Job Responsibility
  • Leads business stakeholders in defining product vision, solution intent, scope, value hypothesis, and roadmap aligned with enterprise strategy and measurable business outcomes
  • ensures enterprise-wide impact and alignment across multiple business verticals and strategic objectives, while owning one or more domains and coordinating cross-domain roadmaps in collaboration with other TPMs
  • Drives the translation of complex business needs into clear problem statements and outcomes that inform technically ready requirements for IT and development teams
  • Ensures requirements are accurate, complete, timely, and aligned with defined success metrics to support product strategy and enterprise delivery of business value
  • Partners with internal teams ensure business requirements and product intent are clearly understood and proposed solutions align with enterprise reference architecture and governance standards
  • Provides guidance and oversight to ensure requirements are technically ready and aligned with product strategy and evaluates integration dependencies and trade-offs across systems
  • Collaborates with key stakeholders to ensure the product backlog for the domain is effectively prioritized, supports other TPMs with cross-domain backlog coordination, and participates in sprint planning and review sessions to maintain strategic alignment
  • Manages the delivery of quality and member-focused digital solutions
  • Ensures the business units understand the technology solution, overall solution delivery, and compliance with governance processes, architecture standards, as well as their roles and accountabilities in each phase of the delivery cycle
  • Provides oversight for testing, validation, and deployment activities to ensure solutions align with business intent, success metrics, and regulatory requirements, while advising teams on enterprise-level expectations
What we offer
What we offer
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)
  • Fulltime
Read More
Arrow Right

Product Manager - Personal Lines

Indiana Farmers Insurance is currently looking for a Personal Lines Product Mana...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
indianafarmers.com Logo
Indiana Farmers Insurance
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Insurance, Finance, Economics, Marketing, or a related field (or equivalent experience)
  • Seven (7) or more years of progressively responsible experience in property and casualty insurance, product management, underwriting, actuarial, product development, or a related discipline
  • Experience managing insurance products or line-of-business performance
  • Strong analytical experience using underwriting, claims, financial, market, or operational data to drive business decisions
  • Familiarity with insurance product structures, including rates, rules, forms, underwriting considerations, and regulatory requirements.
  • Experience presenting business recommendations, product strategies, or performance results to management or executive leadership
What we offer
What we offer
  • Free Health insurance
  • Free Dental insurance
  • Free Vision insurance
  • Free Life insurance
  • Free Short-Term & Long-Term Disability insurance
  • 2% 401k Company Match
  • 11% 401k Company Contribution
  • Excellent Paid Time Off
  • Generous paid time for Parental Leave
  • Day of Service
  • Fulltime
Read More
Arrow Right