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We’re looking for an experienced product leader to drive growth for ChatGPT’s Business plan, our self-serve product for professionals and teams. Your mission will be to help millions of people use AI to be more productive, collaborative, and effective at work. You’ll define and lead the self-serve growth strategy, including how people discover the Business plan, try it, upgrade, onboard their team, and find ongoing value. You’ll work cross-functionally to improve upgrade funnels, expand usage, and evolve pricing and packaging to meet diverse customer needs. This is a high-impact role with the opportunity to define how AI gets adopted in workplaces and scale what is already a fast-growing business line into a large, sustainable business.
Job Responsibility:
Define and drive the product vision and roadmap for ChatGPT’s self-serve Business offering
Own the full user journey, from discovery and purchase to onboarding, team expansion, and long-term retention
Ensure we have the right pricing and packaging to support a range of business needs
Optimize user journeys between consumer and business plans
Use data, experimentation, and customer insights to improve upgrade and conversion funnels
Collaborate with engineering, design, go-to-market, and data science teams
Requirements:
6+ years of product management experience
track record of leading growth for self-serve SaaS products
highly analytical and fluent in experimentation
deep empathy for business users and experience designing products for teams, professionals, or business customers
thrive in high-ambiguity, high-impact environments
excel at aligning cross-functional teams and leading complex initiatives across product, engineering, and GTM teams
motivated by OpenAI’s mission and excited to help businesses around the world unlock the power of AI in their work
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Offers Equity
performance-related bonus(es) for eligible employees