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Product Manager Chains

United States, Orlando · Job Posted April 24, 2026
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Job Description

The Product Manager plays a major role in supporting the Contracting team in relationship management with hotel partners by optimizing rates and availability through targeted actions, as directed by Line Managers. To be responsible for either a single destination or a larger geographical area. The area may be changed based on the business's needs.

Job Responsibility

  • Build and maintain strong, direct relationships with chain partners
  • Manage contractual allocations, last-minute availability, and overall portfolio occupancy to ensure optimal performance
  • Collaborate with hotels and the Key Account Manager on promotions and special offers
  • Review and negotiate availability, rates and inventory
  • Evaluate production data and implement appropriate follow-up actions
  • Train hotel partners on supplier interfaces and support the adoption of system features
  • Perform tasks related to competitiveness reporting and regular price comparisons to ensure the best available rates
  • Support the setup and activation of BAR contracts, working closely with relevant internal teams
  • Assess, investigate, and recover 3P bookings to DC in line with departmental guidelines

Requirements

  • Fluent in English, Spanish and Portuguese
  • Commercial awareness in the travel industry
  • Good Microsoft Office knowledge, especially Excel and Outlook
  • Personal effectiveness with strong communication and influencing skills
  • Comfortable using phone to negotiate with suppliers
  • Experience in working in a fast-paced and multi-cultural environment
  • Proactive, with the ability to offer solutions to issues encountered
  • Personable with lots of enthusiasm and a “can-do” attitude
  • Team player
  • Self- starter
  • Ability to use multiple systems
  • Ability to work independently as well as part of the team
  • Ability to prioritize
  • Organized with impeccable attention to detail
  • Ability to build effective working relations both internally and externally
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Product Manager Chains

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  • Proven ability to work on own initiative and deliver results
  • Experience with designing end-to-end process flows from early concepts through design, build, testing, deployment and delivery
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