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We are hiring a product manager to drive our Cards Networks strategy and execution in North America and LATAM. Specifically, this product manager will own the products and infrastructure powering our core processing for global card brands and local card networks. A world-class cards processing offering is the foundation on which our business is built and what our customers continuously expect. As a result, it is critical that we continuously expand, improve and maintain the edge of our card processing capabilities. This role is an opportunity to truly “own” a critical platform within Stripe’s core business. This PM will partner with an experienced Engineering lead to define and deliver the associated product and infrastructure for these efforts.
Job Responsibility:
Work with GTM teams (Sales, Account Management) to define how to expand or improve our cards coverage to meet the needs of our US and global customers
Work with Partnerships Teams to represent our product and users in negotiation with card networks
Engage with merchants to understand their current experience in cards processing, associated pain points, and opportunities for improvement
Collaborate with Engineering to develop Stripe’s cards network capabilities roadmap
Work with Finance to understand the costs of Stripe’s current cards processing capabilities and drive improvements
Requirements:
Product experience: 5+ years of relevant experience
Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so
Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations
Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
Crisp communicator: High attention to detail including precise and effective written and verbal communications, including with external customers/partners
Results-oriented: You enjoy doing whatever it takes to execute on complex projects
Nice to have:
Experience in Payments, working with Card Networks or Banking partners.
Experience with SQL or a willingness/aptitude to learn
Experience in external facing role (sales, partnerships) and business negotiations