Product Manager, Billing Job at Fundraise Up

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Product Manager, Billing

We are looking for a Product Manager, Billing own and evolve Fundraise Up’s Bill...

Location

Portugal

Salary:

5200.00 - 5700.00 EUR / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

4–7 years of product management experience with at least 1–2 years owning a technically complex domain
Strong understanding of payment processing, payouts, fee models, refunds/chargebacks, multi-processor setups, and reconciliation
Proven ability to work with engineers on backend/system design trade-offs and to ship reliable platform capabilities
Comfort with data: defining metrics, building a measurement plan, and using analysis to prioritize and evaluate impact
Clear written communication and structured thinking
can turn ambiguity into executable plans
High ownership, high discipline, and strong cross-functional collaboration

Job Responsibility

Own the Billing product area roadmap, outcomes, and prioritization
define quarterly goals and success metrics
Partner with Engineering to deliver resilient billing systems (accuracy, idempotency, retries, monitoring, incident response, and clear ownership boundaries)
Improve revenue protection and customer experience via dunning, failed payment recovery, refunds, and dispute/chargeback-related flows (as applicable)
Define and maintain billing domain documentation: data model, event flows, edge cases, and operational run-books
Run discovery with internal teams (GTM & Product Analyst) and customers to uncover pain points and opportunities
turn insights into clear PRDs and delivery plans
Establish and track core Billing KPIs (e.g., failed payment rate, recovery rate)
Drive antifraud strategy execution: define priorities and success metrics
partner with Eng/Data to ship realtime protections, monitoring/alerting, and fraud-response capabilities, and continuously improve rules based on observed patterns

What we offer

Private medical insurance for the employee and their family
22 paid vacation days per year
Up to 14 paid public holidays per year
5 company-paid sick leave days
English learning courses
Relevant professional education
Gym or swimming pool
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
Co-working
Remote working

Fulltime

It Product Manager - Billing And Revenue Systems

We are seeking a highly experienced and technically proficient Billing and Reven...

Location

United States , San Francisco

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

5–8 years in IT product management, systems analysis, or similar roles focused on financial/billing systems within a SaaS or subscription business environment
Deep, hands-on experience configuring and implementing Zuora Billing and Zuora Revenue (RevPro), including subscription products, rate plans, discount schedules, billing rules, revenue recognition rules, performance obligations, and custom objects
Strong understanding of SaaS subscription financial models and revenue metrics including ARR, MRR, NRR, churn, and gross retention
Deep knowledge of revenue recognition under ASC 606/IFRS 15, including contract modifications, variable consideration, standalone selling prices (SSPs), and deferred/unbilled revenue accounting
Comprehensive understanding of the subscription lifecycle: Quote-to-Order, Order-to-Cash, Order-to-Revenue, Invoicing, Payment Processing, and Revenue Accounting — and how each stage affects financial reporting and compliance
Demonstrated ability to apply AI and automation tools to improve operational workflows
Experience using generative AI tools for productivity, documentation, or analysis
Proficiency with relational databases, SQL/ZOQL queries for data analysis and reconciliation, and API-based system integration
Exceptional communication and stakeholder management skills with proven ability to influence and lead cross-functional teams spanning Finance, IT, and Engineering

Job Responsibility

Proactively identify and solve complex business challenges through benchmarking, competitive research, and stakeholder engagement across Finance, Sales, and Operations
Translate high-level business and finance objectives into clear, actionable system requirements that guide design and implementation phases with precision
Serve as the organization's primary authority on Zuora Billing and Zuora Revenue (RevPro)
Act as the key systems partner to Finance, Revenue Accounting, and Revenue Operations teams
Partner with engineering and technical architects to ensure system designs are scalable, maintainable, and compliant with security and regulatory standards
Identify and champion opportunities to leverage AI, machine learning, and intelligent automation to streamline billing operations, reduce manual effort, and workflow automation
Lead agile delivery (Scrum/Kanban), including backlog prioritization, sprint planning, daily stand-ups, and retrospectives to drive continuous improvement and velocity
Oversee configuration changes, manage User Acceptance Testing (UAT), and ensure successful deployment of new features across Zuora Billing and Zuora Revenue platforms
Lead change management initiatives — including developing training materials, conducting user training sessions, and driving adoption of new features and processes
Maintain and document SOX controls for billing and revenue systems, ensuring adherence to internal control frameworks and supporting audit requirements

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Principal Technical Product Manager, Billing

This role leads the end-to-end management of complex technical products to meet ...

Location

United States , Atlanta; Overland Park; Frisco

Salary:

139700.00 - 252000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
8+ years’ experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company / application / product environment
More than 10 years Relevant Product Management experience in an agile software product development environment
Business Operations Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills
Business Analysis Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions
Customer Experience Management Mastery level (industry leading) understanding of customer experience
Technology Mastery level understanding of platform technologies and components such as security, performance, optimization, API integration. Expert level knowledge of full technology stack on which your assigned product runs
Agile Methodologies Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Technical Writing Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences

Job Responsibility

Own the product lifecycle for complex technical solutions, ensuring alignment with business objectives and customer needs
Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
Analyze quantitative and qualitative data to prioritize features and guide investment decisions based on impact and feasibility
Lead cross-functional teams in Agile environments to manage product backlogs, releases, and technical delivery
Communicate product vision and progress to stakeholders at all levels, including senior leadership
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Fulltime

Technical Product Manager - Billing Platform

Location

United States , Multiple Locations

Salary:

103400.00 - 186400.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment
5+ years of relevant Product Management experience in an agile software product development environment
At least 18 years of age
Legally authorized to work in the United States
Proven experience with Agile methodologies, backlog management, and Scrum practices
Strong requirements elicitation and technical writing skills
Experience with Agile project management tools and DevOps environments
Ability to develop initiatives, features, and user stories for engineering teams

Job Responsibility

Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
Act as Product Manager for the scrum team, managing and prioritizing the product backlog based on business impact, risk, and dependencies
Translate solution requirements into clear user stories and acceptance criteria for engineering teams
Collaborate with architecture and development teams to support solution design and ensure alignment with system architecture
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making
Coordinate Agile ceremonies and maintain efficient development flow, including managing technical debt and dependencies
Ensure product quality by partnering with QA to review and validate test coverage for critical billing and payment flows
Identify execution, operational, and organizational issues that impede product success and drive resolution plans
Communicate risks, impacts, and dependencies clearly to stakeholders and leadership
Collaborate with cross-functional teams including sales, marketing, finance, legal, engineering, and external partners

What we offer

Medical insurance
Dental insurance
Vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid holidays
Paid parental and family leave

Fulltime

Principal Technical Product Manager- Billing Platform

This role leads the end-to-end management of complex technical products to meet ...

Location

United States , Overland Park; Atlanta; Frisco; Bellevue

Salary:

139700.00 - 252000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
8+ years' experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company / application / product environment
More than 10 years Relevant Product Management experience in an agile software product development environment
Business Operations Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills
Business Analysis Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions
Customer Experience Management Mastery level (industry leading) understanding of customer experience
Technology Mastery level understanding of platform technologies and components such as security, performance, optimization, API integration. Expert level knowledge of full technology stack on which your assigned product runs
Agile Methodologies Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Technical Writing Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences

Job Responsibility

Own the product lifecycle for complex technical solutions, ensuring alignment with business objectives and customer needs
Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
Analyze quantitative and qualitative data to prioritize features and guide investment decisions based on impact and feasibility
Lead cross-functional teams in Agile environments to manage product backlogs, releases, and technical delivery
Communicate product vision and progress to stakeholders at all levels, including senior leadership
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Senior Technical Product Manager- Billing Platform

This role is essential for managing technical products that meet specific busine...

Location

United States , Overland Park; Atlanta; Frisco; Bellevue

Salary:

130900.00 - 236200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment
5+ years of relevant Product Management experience in an agile software product development environment
Agile Methodologies Proven success in delivering software with Agile Scrum methodologies and other commonly used tools
Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Agile Project Management Experience with Agile backlog/project management tools
Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
Project Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role
Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence

Job Responsibility

Own the end-to-end product lifecycle by defining vision, strategy, and roadmap to align with business and technical goals
Conduct market and customer research to identify opportunities and inform product decisions based on data analysis and customer feedback
Translate product strategy into detailed features and user stories, managing the product backlog to support Agile development teams
Collaborate with cross-functional teams and stakeholders to coordinate release schedules and ensure timely product delivery
Monitor product performance and quality in production, addressing defects and driving continuous improvement
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support

Fulltime

Sr Product Manager- Billing Platform

This role is responsible for managing complex technical products that align with...

Location

United States , Overland Park; Atlanta; Frisco; Bellevue

Salary:

130900.00 - 236200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/application/product environment
7+ years of relevant Product Management experience in an agile software product development environment
Proven experience with Agile methodologies, backlog management, and Scrum practices
Strong requirements elicitation and technical writing skills
Experience with Agile project management tools and DevOps environments
Ability to develop initiatives, features, and user stories for engineering teams
Experience delivering large and complex business and technology initiatives
Strong communication skills with ability to present complex technical concepts to diverse audiences

Job Responsibility

Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
Act as Product Owner for the scrum team, managing and prioritizing the product backlog based on business impact, risk, and dependencies
Translate solution requirements into clear user stories and acceptance criteria for engineering teams
Collaborate with architecture and development teams to support solution design and ensure alignment with system architecture
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making
Coordinate Agile ceremonies and maintain efficient development flow, including managing technical debt and dependencies
Ensure product quality by partnering with QA to review and validate test coverage for critical billing and payment flows
Identify execution, operational, and organizational issues that impede product success and drive resolution plans
Communicate risks, impacts, and dependencies clearly to stakeholders and leadership
Collaborate with cross-functional teams including sales, marketing, finance, legal, engineering, and external partners

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Employee stock purchase plan
Paid time off

Fulltime

Product Manager - Billing & Subscriptions

We are looking for a Product Manager - Billing & Subscriptions to own the end-to...

Location

United Kingdom , London

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

3+ years of Product Management experience, ideally in B2B SaaS, fintech, payments, telecom, marketplaces, or platform products
Proven track record owning complex, cross-functional products end-to-end, including roadmap, execution, delivery, and iteration
Experience driving outcomes across multiple teams and stakeholders - not just within a single squad
Strong systems thinking and comfort owning platform capabilities (not only UI features)
Demonstrated ability to quickly learn complex domains and make sound product decisions without being a subject-matter expert
Comfortable working in multi-market environments with regulatory, operational, or commercial constraints
Strong communication, prioritization, and stakeholder management skills

Job Responsibility

Own the strategy and roadmap for the billing & subscriptions platform, aligned with company growth goals
Lead complex initiatives end-to-end across multiple teams (discovery → delivery → rollout → iteration)
Define product requirements, user stories, and success criteria
manage dependencies and trade-offs
Own billing and subscription lifecycle flows including activation, renewals, upgrades/downgrades, cancellations, refunds, invoicing, collections, and dispute scenarios
Improve the billing experience for both merchants and internal teams (support, operations, finance, sales)
Enable flexible platform capabilities for pricing modules and tariff management, in partnership with Finance and Commercial teams
Ensure the platform can scale across multiple European markets while meeting local regulatory and invoicing requirements
Use data and feedback to prioritize improvements and reduce friction across the billing/subscription journey

What we offer

Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level

Fulltime

Select Country

Product Manager, Billing

Job Responsibility

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