Product Manager, Automation

• Define and drive the product vision and strategy for Benchling's automation and data orchestration platform, including Pipelines (backend platform) and Automation Designer (customer UX) capabilities
• Enable automation that orchestrates end-to-end scientific workflows—from instrument and automated workcell data capture through analysis, Benchling actions, and cross-system integrations
• Work closely with engineering teams to prioritize, develop, and launch product features that align with the company's goals and user needs
• Collaborate with UX/UI designers to ensure the Automation Designer provides a flexible, intuitive interface that enables customers to create complex, multi-step data automation workflows through a visual, low-code/no-code environment
• Foster a culture of innovation, encouraging team creativity and problem-solving to address the complex needs of our users
• Conduct thorough market research and user feedback sessions to understand the needs and challenges faced by end users, translating these insights into product features
• Define KPIs and success metrics for automation adoption, workflow reliability, and the product's impact on enhancing scientific research and decision-making processes
• Collaborate cross-functionally with Platform, Infrastructure, and Application teams to ensure automation capabilities are scalable, reliable, performant, and seamlessly integrated into the broader Benchling platform, delivering unified customer experiences that support enterprise workloads and complex requirements
• Drive the strategic evolution toward agentic AI and DBTL (design-build-test-learn) workflows while partnering closely with AI & Analytics teams to embed intelligent automation, experiment optimization, and lab-in-the-loop learning into scientific workflow orchestration
• Partner with customer-facing teams (Sales Consulting, Professional Services, Customer Success) to identify high-value automation use cases, build reference implementations, and drive adoption

• 5+ years of product management or relevant automation industry experience, preferably in B2B SaaS, with a focus on workflow automation and data orchestration platforms
• Strong technical background, including deep understanding of APIs, data pipelines, ETL workflows, and software engineering principles
• Experience building low-code/no-code platforms or workflow automation tools, with the ability to balance simplicity for non-technical users with extensibility for technical users
• Demonstrated ability to lead complex, platform-level products that serve multiple customer personas (e.g. scientists, automation engineers, IT administrators)
• Proven track record of developing and launching successful products, from ideation through implementation
• Excellent technical communication skills, with the ability to collaborate effectively with engineers, architects, and other technical stakeholders
• Comfort with ambiguity and strategic thinking, with the ability to balance long-term platform vision with near-term customer needs
• Excellent communication and collaboration skills, with the ability to work effectively across different teams and stakeholders
• Experience with Agile/Scrum methodologies, with the ability to adapt quickly in a fast-paced, evolving environment

Experience with lab automation, scientific instrumentation, or life sciences workflows is highly preferred

• Competitive total rewards package
• Broad range of medical, dental, and vision plans for employees and their dependents
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) + Employer Match
• Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
• Mental health benefits, including therapy and coaching, for employees and their dependents
• Monthly Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Company-wide Winter holiday shutdown
• Sabbaticals for 5-year and 10-year anniversaries