Job Description:
We are building the automation backbone of Block. The systems you help create will decide how work flows, how decisions are made, and how fast the company can move. This platform powers GTM automation across Sales, Marketing, and Account Management. When it works, Block scales with confidence, speed, and precision. As a Product Manager on the GTM Automation team, you will shape AI products that fundamentally change how work gets done. You will decide where automation should exist, where humans must stay in the loop, and how the two work together at scale. Your work will directly impact quality, cost, growth, efficiency and reliability across the company. This is a hands-on, end-to-end role. You will be a builder, owning problems from first principles to production reality. You will work side by side with engineering, machine learning, data, design, and operations to turn messy, ambiguous workflows into intelligent systems that deliver real results. The scope centers on automating core commercial functions across the full Go-to-Market lifecycle. You bring a deep understanding of sales, from prospecting and pipeline development through negotiation, close, and post-sale account management. You also understand the end-to-end marketing lifecycle, including strategy, segmentation, campaign development, and launch. Critically, you see how marketing and sales interlock: how marketing drives top-of-funnel demand, influences pipeline velocity, and supports retention and expansion. You’re comfortable operating across both domains and connecting the dots to drive cohesive, scalable commercial execution.
