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PagerDuty Logo PagerDuty · IT - Software Development

Product Manager - App Platform

Canada, Toronto Employment contract 124000.00 - 187000.00 CAD / Year · Job Posted November 14, 2025
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Job Description

PagerDuty is seeking a Product Manager - App Platform to lead the industry’s transformation to fully automated operations. This role involves collaboration across UX design and engineering teams to deliver exceptional user experiences for web and mobile applications. Responsibilities include roadmap development, compliance guiding, and consolidating UX needs for app teams.

Job Responsibility

  • Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys
  • Partner with our apps and platform product teams to understand, consolidate, and prioritize their UX needs
  • Deliver a powerful web and mobile user experience platform that empowers our app teams to deliver market-leading usability
  • Guide Accessibility and FedRAMP compliance, internationalization (i18n) and localization (l10n) programs to make our products available to more customers
  • Develop and deliver on an integrated roadmap serving our business priorities and product team needs

Requirements

  • 2+ years of product management experience in SaaS, enterprise software, or developer tools
  • Familiarity with web and mobile application design and technical implementation
  • Technical depth and communication skills to collaborate effectively with senior engineers
  • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
  • Proficiency with analytics tools and a track record of data-driven decision-making
  • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
  • Strong customer empathy and a curiosity-driven approach to learning their needs
  • Ability to lead through influence and drive outcomes across teams
  • Excellent collaboration and communication skills
  • able to make complex, highly technical topics easy to understand

Nice to have

  • Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience
  • Strong understanding of incident response and DevOps workflows
  • Ideally located near a PagerDuty office

What we offer

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
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