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OpenAI Logo OpenAI · IT - Software Development

Product Manager, API Model Behavior

United States, San Francisco 293000.00 - 385000.00 USD / Year · Job Posted February 21, 2026
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Job Description

As a Model Behavior Product Manager for the API team, you'll be at the forefront of defining and guiding the future of how our AI models behave in real-world applications. You’ll set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation. This role is perfect for a proactive, technically adept PM who thrives on solving challenging, ambiguous problems through structured product thinking and close collaboration with customers, engineers, and researchers.

Job Responsibility

  • Define strategic priorities and roadmap for improving model behavior for API users, focusing on user outcomes, safety, reliability, and emerging capabilities
  • Partner with research and engineering teams at a technical level to translate those goals into model capability improvements
  • Partner with cross-functional teams to launch OpenAI’s frontier models in the API, and expose their full capabilities to users via flexible and powerful API primitives
  • Develop scalable methodologies, tools, and processes for evaluating, tuning, and iterating on model behavior
  • Synthesize user research, community feedback, and quantitative insights into targeted improvements in our AI models
  • Establish and iterate on clear, actionable metrics that accurately reflect model quality and user experience at scale

Requirements

  • 5+ years of product management or related industry experience
  • Experience collaborating directly and deeply with high-growth startups
  • Proven track record of building for developers, with strong intuition for designing clear, flexible APIs and primitives that scale from early experimentation to production use
  • Hands-on experience driving consensus and action in ambiguous spaces
  • Excel at collaborating across diverse teams and communicating complex ideas clearly

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
  • Offers Equity
  • Performance-related bonus(es) for eligible employees
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