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We are seeking an experienced Product Manager to lead Airbnb Setup improvements and optimization initiatives across Airbnb Homes, Services, and Experiences. In this pivotal role, you'll redefine the host onboarding experience and make it seamless for anyone to become a successful host on Airbnb. You'll drive product strategy that improves growth and conversion of our host onboarding funnels, directly impacting new active listings and first-time booked listings. Success in this role means measurably improving funnel conversion rates, reducing time-to-publish, and increasing listing publish and booked rates.
Job Responsibility:
Lead the product vision, strategy, and roadmap for Airbnb Setup across Homes, Services, and Experiences, driving key business outcomes including funnel conversion, new active listings, and first-time booked listings
Design, execute, and analyze A/B tests to optimize conversion throughout the setup funnel, establishing rapid experimentation frameworks that enable quick iteration and learning
Champion host empathy by deeply understanding the motivations and pain points of new hosts through qualitative research including user interviews, usability studies, and journey mapping
Partner closely with Design to create intuitive, delightful experiences that reduce friction and help new hosts onboard successfully
Collaborate with Supply teams on high-impact host acquisition and activation strategies, and with Finance to understand unit economics, impact of changes, and ROI of features
Work with Engineering to understand technical feasibility and trade-offs, and partner with Trust & Safety and Fraud teams to ensure seamless integration
Define goals and success with clearly measurable objectives and key results, building deep understanding of user behavior through quantitative analysis and translating insights into product improvements
Requirements:
8+ years of product management experience, ideally in consumer onboarding, growth, or conversion optimization
Proven track record of driving funnel optimization and improving conversion rates through experimentation and data-driven decision making
Strong design sensibility and experience partnering closely with design teams to create user-centered experiences
Demonstrated success building cross-functional and executive leadership alignment across engineering, design, analytics, and operations teams
Experience working on consumer products with marketplace dynamics on a global scale
Excited to drive execution across large cross-functional teams in a fast-paced environment
Desire to do individual contributor product management work with a focus on rapid experimentation and iteration