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Our enterprise Data and Technology team at Zelis is seeking a driven and analytical AI Product Manager to join our technical product team. As an AI Product Manager, you will be responsible for the product lifecycle of new AI solutions and use cases in close collaboration with data science and engineering leads through definition of business requirements, coordination with various technical and non-technical teams, and facilitation of a robust pipeline for the application of AI. Together with other product managers, you’ll be responsible for delivering on our product roadmap to support the current and future needs of the business.
Job Responsibility:
Become an expert in your product areas, acting as the go to person for other stakeholders before speaking to the technical data science and software engineering teams
Collaborate with software engineers, data engineers, data scientists and other product teams to scope new or refine existing AI solutions that increase business value, adoption, and user engagement
Lead discussions with BU stakeholders to identify business process and underlying needs. Draft clear and concise business requirements and technical product documentation
Interface with internal to Zelis engineering and product teams to manage the intake process for new requests
Understand how your product areas link into the wider roadmap and be able to highlight both dependencies and opportunities for growth
Define key performance indicators to evaluate product
Be the voice of the customer in technical discussions and facilitate the relationship between the application teams and technical data teams for your product areas
Work with cross-functional teams and various stakeholders, including engineering, architecture, operations, product, marketing, partnerships, and customer success
Collaborate with technical product analysts to support engineering teams through the delivery lifecycle
Understand the implications of AI products to the healthcare industry, and be able to tell the story of how an individual receiving care maps to the problem you are solving.
Requirements:
3+ years of technical product management with demonstrated ability to define product scope and deliver alongside technical teams
Strong understanding of and experience with Data Science, ML, GenAI, and Data Analytics concepts and other data/product tools such as SQL, Python, R, Spark, AWS, Azure, and Snowflake
An ability to listen to diverse audiences, identify requirements, gaps and barriers, and translate needs into AI and analytics solutions
Understanding and experience with machine learning, data engineering, and software engineering
Technical depth that enables you to drive discussions about design of AI solutions (including GenAI), machine learning models, ETLs, AI infrastructure
Possess strong communication skills, including experience being an active and expert listener, with clear verbal communication as well as explicit and mindful written communication skills
Well-versed in Agile frameworks and product tools such as Jira and Confluence
Experience guiding teams through the AI lifecycle, including collecting and collating use cases and managing intake processes for new AI use cases
Open to candidates with either B2B or B2C experience and outside the healthcare industry
critical to success in this role is being intellectually curious, a self-starter, and experience building AI products
What we offer:
401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage