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Product Manager, Agents

United States, New York 178500.00 - 241500.00 USD / Year · Job Posted February 18, 2026
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Job Description

Define, build, and scale AI agent–powered solutions for Harvey’s most strategic customers – enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.

Job Responsibility

  • Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions
  • Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria
  • Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed
  • Drive deployments end to end—working with forward deployed engineering and customer teams to implement, test, and refine agent solutions
  • Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes
  • Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks
  • Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility
  • Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions
  • Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base

Requirements

  • 8+ years of work experience
  • Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows
  • 3+ years of product management experience or closely related roles (e.g., solutions, forward deployed engineering, product consulting)
  • Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling
  • Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions
  • Executive presence and a customer obsession mindset
  • Strong strategic thinking paired with detail orientation
  • Ability to communicate both qualitatively and quantitatively
  • strong command of structuring ambiguous problem spaces
  • Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams
  • A scrappy, ownership mentality—willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed

Nice to have

  • Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems
  • Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts
  • Prior role in a hyper-growth startup or high-performing enterprise product org

What we offer

  • Offers Equity
  • Comprehensive health, dental and vision coverage
  • retirement benefits (401k match up to 4%)
  • flexible PTO

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