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Akeneo's Product Cloud is where the world's brands and retailers turn raw product data into experiences that win in every channel they sell through. The Activation Platform is the layer that makes all of that real: how a customer gets onboarded in their first weeks, how they see and steer what's happening across their channels, how AI-driven and agentic experiences let them do in minutes what used to take days, and how their data flows reliably to everything connected downstream. We have a clear ambition: to make the Activation Platform the category-leading product in its space. Not by adding features by reshaping how customers think the work should be done. We're hiring a Product Manager to help us get there. You'll work on the surfaces that every Akeneo customer touches: the onboarding experience, the customer-facing control plane, the agentic and AI-native experiences we're building into the product, and the data-orchestration layer that ties everything together. The role sits inside the Activation Product organisation, alongside (not inside) the team that owns the marketplace channel: You do not need marketplace expertise to do this job well. This is a technical PM role. You'll spend real time with engineering on API design, system resilience, data-model decisions, and what good agent behaviour looks like. You'll also spend real time with customers and the teams that work with them, figuring out where the platform actually breaks down today and what the next version should look like.
Job Responsibility
Work on the surfaces that every Akeneo customer touches: the onboarding experience, the customer-facing control plane, the agentic and AI-native experiences we're building into the product, and the data-orchestration layer that ties everything together
Customer onboarding - get every new customer from contract signed to products live and selling in their channels in days
The customer control plane - the cross-cutting surface customers use to see what's happening across all their activation channels and to steer it
Agentic and AI-native experiences - determine what it looks like when an agent quietly handles the boring 80% of activation work
Data orchestration - shape how that flow is modelled, monitored, and recovered when it goes wrong
The APIs underneath - have opinions on what's a first-class API, what's a private implementation detail, and what the contract with the outside world looks like
Requirements
Comfortable in technical conversations about APIs, data models, system resilience, and failure modes. Can read a spec, sketch a flow, and have a real opinion about the design
Shipped product in a technical surface area (platform, integration, data, developer-facing, or AI-native) and have had to make hard calls about what to expose, what to abstract, and what to deprecate
Think about onboarding and time-to-value as product problems, not marketing or services ones
Done real discovery: spent time with users, found the underlying pattern, wrote it up in a way that drove a decision
Can hold a clear point of view and update it cleanly when the evidence moves
Nice to have
Background in data integration / iPaaS
Hands-on PM experience with AI / agentic products, evaluation and guardrails
Experience with onboarding-as-a-product (e.g. activation funnels, in-product guidance, time-to-value metrics)
Familiarity with event-driven architectures, workflow / orchestration engines or distributed-systems
Background in developer platforms or PLG-shaped products
B2B SaaS context, especially products sold to digital, e-commerce, merchandising, or data teams
What we offer
Flexible working hours
Hybrid setup allowing 3-4 days working from home
Option to Work from Anywhere for up to 30 days per year (UK: 25 days of annual leave