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This is a 6-month contract-to-full time employee opportunity. The role is fully remote for the first 12 months, after which the candidate will be required to relocate to Springfield, MO. MUST be USC/GC/GC EAD. Capstone IT is helping our client find a Product Manager who will lead the strategy, roadmap, and execution of enterprise payment solutions across retail stores, mobile applications, and digital commerce platforms. This person will own the payments ecosystem, working with internal business teams, technology leaders, and external vendors to improve customer payment experiences while ensuring scalability, security, compliance, and operational efficiency. They will drive payment modernization initiatives, manage vendor relationships, and develop long-term payment strategies that support business growth.
Job Responsibility
Own the enterprise payments product roadmap and long-term strategy
Define priorities and drive execution across multiple payment initiatives
Identify opportunities to improve payment experiences and operational efficiency
Manage payment technologies across stores, mobile, and eCommerce channels
Oversee payment processors, gateways, acquiring banks, middleware, and payment hardware
Evaluate emerging payment technologies and industry trends
Lead RFP processes and technology evaluations
Assess and select payment vendors and strategic partners
Manage vendor relationships and support contract negotiations
Partner with technology, architecture, finance, operations, security, legal, and compliance teams
Align stakeholders around priorities and execution plans
Manage risks, dependencies, and organizational readiness
Ensure PCI compliance and adherence to payment security standards
Define KPIs and measure business outcomes
Continuously optimize payment capabilities using performance data
Requirements
Experience managing products, platforms, or services through the full product lifecycle
Strong product roadmap and strategic planning experience
Ability to gather requirements and translate business needs into product initiatives
Experience working with cross-functional teams and executive stakeholders
Strong analytical, problem-solving, and decision-making skills
Experience managing stakeholders, priorities, risks, and organizational change
Knowledge of project planning and change management practices
Bachelor's degree or equivalent experience
3–6 years of product ownership, product management, business analysis, payments, or related experience
Nice to have
Retail, hospitality, eCommerce, or enterprise payments experience
Payment hardware, gateway, processor, acquirer, and vendor management experience
Enterprise RFP and vendor selection experience
PCI compliance and payment security expertise
Experience with highly integrated enterprise platforms
Experience working within complex legacy environments