Product Manager – Shared Services Job at Salt (Cape Town)

Support Services Product Line Manager

Designs, plans, develops and manages a product or portfolio of products througho...

Location

Poland , Warszawa

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in computer science, engineering or related field of study
MBA or advanced degree in computer science or engineering preferred
10+ years of work experience in related field
Technical understanding and knowledge of the relevant industry
Extensive team skills and ability to cross functionally drive/influence work through others, ability to mentor and lead teams to achieve results for complex, ambiguous projects
Extensive skills in cost efficient solution building, financial performance metric creation and analysis
Extensive business acumen and knowledge of root cause analysis and problem detection
Technical understanding and knowledge of the relevant industry and ability to provide product specific technical training to the team

Job Responsibility

Independently leads and drives the end to end strategy and operational product roadmap for one or more complex products or a product portfolio
Builds and delivers the value proposition, target customer segments, and business case to bring innovative and disruptive products to market for a product portfolio with respect to the whole company product portfolio (i.e. Product configuration mix, Revenue/Margins, financials, market share)
Synthesizes market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen
Guides key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit)
Creates and drives goal alignment and collaborates across one or more products' value chain partners to optimize margins and enable success of products per plans across the product lifecycle. (ie. Engineering: product development, Supply Chain: SKUs, inventory and Marketing: marketing and pricing strategies and Go To Market Plan)

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Manager, Operational Shared Services

We have reimagined the way EZRA supports our clients by introducing a team of sp...

Location

United Kingdom , London

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

4+ years of experience people managing a shared service or back-office function
Ability to motivate teams with metrics and targets
Experience automating processes with demonstrable data on improvements over time
Strong attention to detail, able to keep many concurrent processes organized
Understand financial processes and how to manage POs and payment methods
Strength in process documentation and process improvement

Job Responsibility

Define strategy and success metrics for the new Operational Solutions team
Design and implement fundamental ways of working to elevate how OSMs partner with internal stakeholders, defining unique strategies for each proposition as needed
Design and implement processes that drive task accountability, track RAG indicators, document decisions made and flag any risks
Introduce and leverage automation and technology to increase speed to task completion and accuracy
Partner with Product, Tech, and Finance on innovating processes to increase productivity
Oversee all team responsibilities including but not limited to: Financial operations for our nominated pay as you go, credit card and pre-pay programs
Managing shared mailboxes, creating and sending quotes, inputting information to intake forms for launch, etc
Accessing finance systems (Ariba/Coupa/etc) to retrieve and chase POs
Requesting CIO creation with EZRA finance team
Coordinating with Billings team to generate credit card invoices and gathering credit card payment details from Paypal

What we offer

Your own world class coach
Friends and family coaching
2 weeks work from anywhere
Charity days
Learning and Development Budget
Weekly wellbeing hour
Private medical insurance
Pension scheme
Life Assurance
Flexible working hours

Fulltime

Service Delivery Manager - Asset Servicing

Banking Operations is a strategic Avaloq service line providing Banking Operatio...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

University or higher education degree and/or operational experience in Banking Operations
Min. 3 years of proven experience in banking operations organizations with the ability to deliver in a fast-paced, multi-cultural and global environment
Good knowledge of MS Office
Good communication with a process-orientation and ability to understand complex situations
Pro-active and can-do attitude with a high level of integrity and reliability
Great flexibility and willingness to learn
Strong operational risk understanding
Analytical, communication and flexibility/adaptability skills
Availability to work following EMEA shift
Fluency in English

Job Responsibility

Coordinate Tax Statement Production: Main duty is to coordinate across different teams (IT and banking operations) to produce yearly and post-production tax statements. This includes ensuring smooth communication, clear organization and structure, monitoring progress, and facilitating the resolution of defects
Facilitate and Standardize Operations: Lead the harmonization and standardization of processes across global locations, ensuring efficiency and consistency in service delivery
Client Relationship Management: Act as the primary point of contact for service management and client interactions within your division. Lead client collaboration initiatives, including meetings, workshops, site visits, and community events
Service Excellence & SLA Management: Establish, maintain, and regularly review Service Level Agreements (SLAs) to ensure that service delivery consistently meets or surpasses client expectations. Implement dashboards and reporting tools to provide transparency and actionable insights. Continuously monitor service volumes, Voice of Customer (VOC), key performance indicators (KPIs), incidents, and near misses, taking prompt corrective actions whenever necessary
Incident & Escalation Management: Serve as the first escalation point for service delivery issues, managing major incidents and ensuring thorough follow-up and resolution
Continuous Improvement & Innovation: Drive and support projects, automation, and service improvement initiatives. Foster a culture of continuous improvement and support technical enhancements to the core banking platform
Initiate, Drive, and Support Mindset Transformation: Initiate, drive, and support the transformation of the mindset of people toward automation, embracing change, and adopting AI-driven solutions across teams and processes
Cross-Functional Collaboration: Systematically collaborate with Service Managers, participate in cross-divisional meetings, and share KPI analysis and improvement initiatives. Support and drive global and cross-service projects, such as regulatory transitions, system enhancements, and client onboarding/migrations
Client Onboarding & Prospect Support: Support the onboarding of new clients and contribute to converting prospects into clients by collaborating with expert teams and participating in workshops, RFI/RFP processes, and solution reviews
Documentation & Reporting: Produce ad hoc documentation, analysis, and reporting as required for internal and client-facing purposes

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Events Production Manager

This is an exciting opportunity to join a global leader in entertainment and imm...

Location

United States

Salary:

62.33 - 69.26 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Event Management, Meeting Planning, Marketing, Business, Theater, Communications, or equivalent practical experience
Minimum of 5+ years of experience in production management, stage management, event production, or a related field
Demonstrated knowledge of technical design and show production elements, including staging, video, audio, and lighting
Exceptional verbal and written communication skills
Proven strong leadership abilities, capable of guiding teams and providing clear direction
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
Familiarity with the brand, processes, and culture of a leading global entertainment and experience company
Strong organizational skills with meticulous attention to detail
A proactive and self-driven individual, capable of independent thought and making smart decisions quickly

Job Responsibility

Serve as the primary point of contact for all experiences within your assigned area, building strong relationships and clear communication lines with internal business units, external partners, and exhibitors
Actively participate in deliverable review calls, including individual space reviews, providing valuable input and insights
Collaborate closely with internal business units, operations, guest services, catering, security, IT, and key external partners to ensure efficient communication and seamless operational flow
Assist exhibitors with inquiries and concerns, connecting them with relevant contacts as needed
Develop a comprehensive understanding of all specific requirements for spaces within your area
Be the first line of support for internal business units, addressing questions and escalating complex issues or critical concerns to the Event Producer, while keeping them informed of ongoing discussions
Proactively identify potential challenges and implement solutions in partnership with stakeholders
Lead and oversee the load-in, operational phase, and load-out processes for your assigned area, ensuring timely and efficient execution
Confirm that all internal business units and sponsors are fully prepared for event load-in, operation, and load-out, facilitating necessary connections and information sharing
Act as the main liaison between exhibitors and facility management for any site-related needs

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Product Management Data Specialist

The Product Management Data Specialist is responsible for the execution of produ...

Location

United States , San Diego

Salary:

Not provided

SoftClouds

Expiration Date

Until further notice

Requirements

BS in Business, Web/Software Development, Information Systems or related experience
Minimum of 3 years experience
Experience with product bill of materials and configuration preferred
Highly proactive, extremely organized, self-starter capable of managing several projects at the same time
Ability to drive efficiency for the global Product Management team pursuing solutions and providing recommendations for enhanced operations
Able to build positive business relationships and work collaboratively across organizational and regional boundaries
High level of customer service with effective communication and presentation skills
Attention to detail and accuracy
Demonstrates proficiency with Microsoft Office products especially Excel
Experience with Jira and Confluence preferred

Job Responsibility

Support the Product Managers across regions through management and coordination of key processes, including but not limited to launching new products, keeping existing products up to date, price changes, and product discontinuations
Execute all data requests for new products and updates to existing products
Maintain and provide accurate product information and pricing information for Client channel partners and Client personnel through printed materials, PDF documents for distribution via channel applications and in quoting and ordering systems
Setup new product, option package configurations, NAGS/Key account specific items, pricing, and other relevant information in ordering systems such as Oracle Configurator, SAP Variant Configurator, Data Admin, , and Dealer Quote to Order
Conduct validation sessions with Product Manager(s), Inside Sales representative and Product Call Center representative to ensure product is set up accurately prior to launch
Create supporting product documentation including price pages and bid specifications that will be provided for Marketing and other interested functions
Entry and continued management of product specifications and auto order rules in systems to ensure distribution channel is working off the latest information
Manage product information through entire product life cycle from creation to discontinuation ensuring that all systems are updated appropriately throughout
Identify and execute operational improvement initiatives and communicate implemented solutions to Product Managers and other affected departments across regions
Lead the cleansing, normalization and standardization of global product information including part numbers, descriptions, specifications and other related data working with Product Managers, ECOCs, Inside Sales, and IT

Fulltime

Commercial Issuing Product Manager Europe

Join us as a Commercial Issuing Product Manager Europe for solutions offered to ...

Location

Ireland; Germany , Dublin; Frankfurt am Main

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Developing commercial business cases for new products to bring to market
Defining and owning the Target Operating Model for new products
Defining and owning the business requirements for product development and user experience enhancement
Interlocking requirements with technology partners, agreeing functional design and prioritising future development
Owning and managing the end-to-end product lifecycle of existing solutions
Working in a financial services organisation
Working with the full range of business disciplines, including Compliance, Legal, Operations, Sales, Marketing, IT, Finance, and Risk
Commercial Issuing, including the core requirements of large corporate and multi-national customers working across multiple countries including Europe
Governance experience
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills

Job Responsibility

Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance
Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings
Response to customer inquiries, resolution of issues, and provision of guidance on product usage
Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption
Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content
Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders
Participation in events, conferences, and other networking opportunities to showcase the product and generate interest
To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies
manage and maintain policies/ processes
deliver continuous improvements and escalate breaches of policies/procedures

What we offer

We offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
Health and wellness
A place where you can belong
Collaborative Areas
More than work
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business
We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area

Fulltime

Senior Product Manager

Intercom is the AI Customer Service company on a mission to help businesses prov...

Location

Germany , Berlin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs
Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team
Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product
Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI
AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering
Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack — from APIs and SaaS infrastructure to low-code tooling and system architecture
Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project
Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment

Job Responsibility

Be responsible for a significant product area or leading an important project
Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team
Manage the roadmap
defining what should be built, when and why - and communicate it to generate alignment and excitement
Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations
Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact
Evaluate impact through quantitative and qualitative measures, both in beta and after full release
Own and maintain the quality of your product area, ensuring every release delivers world-class software
Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver
Be a leader in your team or projects by role-modelling our company values and R&D principles

What we offer

Competitive salary, annual bonus and equity
Regular compensation reviews - we reward great work
Generous paid time off above statutory minimum
Hybrid working
MacBooks are our standard, but we also offer Windows for certain roles when needed
Fun events for Intercomrades, friends, and family

Senior Product Manager

Intercom is the AI Customer Service company on a mission to help businesses prov...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs
Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team
Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product
Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI
AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering
Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack — from APIs and SaaS infrastructure to low-code tooling and system architecture
Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project
Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment

Job Responsibility

Be responsible for a significant product area or leading an important project
Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team
Manage the roadmap
defining what should be built, when and why - and communicate it to generate alignment and excitement
Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations
Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact
Evaluate impact through quantitative and qualitative measures, both in beta and after full release
Own and maintain the quality of your product area, ensuring every release delivers world-class software
Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver
Be a leader in your team or projects by role-modelling our company values and R&D principles

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Product Manager – Shared Services

Salt

Location:
South Africa , Cape Town

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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