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Build the Future of Guest Search & Discovery. Forge Holiday Group (Sykes Holiday Cottages, Forest Holidays, Bachcare) is on a mission to make every holiday effortless, personalised, and unforgettable. We’re in the middle of a major product and AI-driven transformation. Your mission: help millions of guests find their perfect holiday faster, smarter, and with more delight. You’ll own the search and discovery experience across web and app, making it intuitive, relevant, and personalised.
Job Responsibility:
Own the product vision, strategy, and roadmap for search and discovery
Partner with Data Products (ML) team to optimise relevance, ranking, and recommendations
Lead discovery and prioritisation, balancing guest needs, commercial goals, and technical feasibility
Collaborate with UX to improve filtering, performance, and overall findability
Use analytics, experimentation, and guest insight to measure and drive impact
Champion simple, intuitive experiences that help guests quickly find their perfect stay
Requirements:
Experienced Product Manager with strong discovery, prioritisation, and delivery skills
Analytical, data-driven, and confident translating insights into product direction
Comfortable working with ML, search, and recommendation systems
Deep understanding of what makes great search and discovery: UX, performance, and content quality
Collaborative, curious, and adaptable in fast-paced, cross-functional environments
In-depth understanding of B2C customer behaviour and trends
Nice to have:
Experience in search, ranking, recommendation, or personalisation systems
Background in travel, marketplaces, or e-commerce
Familiarity with ML concepts such as relevance scoring, feedback loops, and recommendations
What we offer:
Annual bonus scheme linked to company performance
33 days’ holiday (including bank holidays), plus up to 5 extra with long service
Birthday day off + 2 volunteering days per year
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
Discounts on stays with our brands + wellbeing offers
Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
On-site gym and parking at Chester HQ (near train station)